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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Houston, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,918 reviews
5 stars
1,487
4 stars
608
3 stars
232
2 stars
130
1 star
461
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with reports of rude staff and long wait times for assistance.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about inconsistent stock levels and issues with online orders.
Store Cleanliness
The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several customers reported problems with delivery, including receiving wrong items and poor handling of appliance installations.
- VSValentin Salais3 days ago1.0I visited this Lowe’s and bought 2 Gal of paint and a roller frame. Nancy at the check out walked up to my wife and I and accused us of stealing. She was telling us we were checking out only 1 Gal of paint. Instead of communicating she grabbed her device to try and prove a point and instead proved herself to be wrong. The gallons of paint also come with a single mixing stick and she wanted to charge us for it. She gave us an ugly face thinking we were stealing and when proven wrong didn’t apologize and walked away. UNPROFESSIONAL. I hate leaving reviews but something like this is unacceptable to me. We also wanted to talk to a manager and they delayed it as if there wasn’t only a handful of customers inside the entire building. 01/09/26 at around 5:55PM
- GBGeo Ba6 days ago3.0I’ve shopped here numerous times only because I’d rather not wait in line a Home Depot. I call Loews the target of wal mart. You pay a little more but no lines. But today was the last time I shop here. I’ve past 11 people today… 13 now and not one asked if… can I help you find something. I know they have tasks but the fact that I past the same 4 people looking up at the signs and no one said can I help you is crazy. I even made contact and opened my mouth to ask something and they turned their head said all I needed to know. I have 2 gift cards to spend and I’m spending them now. All I needed was a garbage disposal. I won’t come here again. At least at Home Depot the acknowledge you by saying hi. Goodbye Loews.
- TTtreyJan 2, 20261.0We ordered a 12 foot Christmas tree and they shipped us a 7.5 foot tree. We brought it here to either exchange it for the correct item or get our money back. The customer service representative at the desk could not have been more disinterested in helping us. He was totally dismissive and rude. They refused to return the tree because it is a "holiday" item...even though it was THEIR MISTAKE. It was still in the box unopened. Needless to say, we'll take our business to Home Depot from now on.
- SSS SDec 30, 20255.0Great place to find plants, home improvement supplies and so much more. If you are a military veteran don't forget to get got 10% discount on everyday purchases. I believe that big appliances do not qualify for the discount.
- PSPaul StokesbaryDec 27, 20251.0I was in the store on 12/24/25 with my wife. I had one last item I wanted to look for so we asked several associates for help. Everyone did a lot of POINTING, but no one gave us CUSTOMER SERVICE. The worst of it was not the 2 young associates that couldn’t get onto the Craftsman tool case, it was BOB, the associates who was apparently assigned to work that area. He was rude and insulting.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Houston, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Houston, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on major holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What are the payment options available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What services does Lowe's offer beyond just selling products?
Lowe's provides a variety of installation services including appliance installation, flooring installation, garage door installation, HVAC installation, and more. They also offer free delivery, free haul away, easy returns and exchanges, and gift cards.
Can I return or exchange items bought at Lowe's?
Yes, most items can be returned within 90 days. For online purchases, returns can be started online via your order history. In-store returns require proof of purchase at the customer service desk.
Where can I find propane exchange services near Lowe's Home Improvement in Houston?
Blue Rhino Propane Exchange is nearby, providing convenient propane exchange services for customers visiting Lowe's or in the area.
What are some nearby food options to visit before or after shopping at Lowe's?
Nearby dining options include Smashburger, Quiznos, Pizza Hut Express, Roosters Run, Willie’s Grill & Icehouse, and Starbucks, which offer a variety of fast food and restaurant experiences.
Are there any nearby services for key and locksmith needs around Lowe's in Houston?
Yes, minuteKEY and Minute Key locksmith services are available nearby, which can be helpful if you need key duplication or lock services when visiting Lowe's or the area.