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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Houston, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
6161 E. Sam Houston Parkway North, Houston, TX
77049, United States
Hours
Reviews
4.0
2,195 reviews
5 stars
1,161
4 stars
458
3 stars
194
2 stars
101
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Store Organization
Customers appreciate the store's organization and selection, but there are complaints about stock availability and the need for better management.
Checkout Experience
Many reviews mention long wait times at checkout and issues with self-checkout, leading to frustration among customers.
Product Availability
Several customers reported difficulties in finding specific items or dealing with backorders, indicating a need for improved inventory management.
- ALAdam Lopez6 days ago5.0Very clean and organized.
- SSSherry ScottDec 31, 20255.0Big store with everything you need. The gentleman who helped us was so helpful and nice. The other employees at the registers were kind and helpful also. Nice store!
- JPJorge PerezDec 7, 20254.0Well organized, convenient big box store
- JGJose GuerraNov 30, 20251.0You may as well get rid of Daniella in Pro Desk services. She does not help at all for pro desk prices. Twice, she's told me to just go to the register and they'd check me out. I went to her to get a better price but all she does it be on her damn cell phone and not worry about the customer, at least me. If you don't like your job, then go find something else and stop wasting people's time in going there.
- GMGerardo MartinezNov 28, 20251.0Went to stand in line for Black Friday where the first 50 ppl get a bucket , and when I got there I was number 47 , and I got there around 4:20 am , people started coming and skipping the line, the managers where alerted, so when 6am came around I didn’t even make the cut, just stood out there for nothing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Houston, TX?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's in Houston offer any services for installation and delivery?
Yes, Lowe's provides services such as appliance installation, flooring installation, HVAC installation, window installation, and offers both in-store pickup and delivery services.
What are the store hours for Lowe's Home Improvement in Houston?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
How can I check my order status for purchases made at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants to Lowe's in Houston where I can grab a meal?
Yes, nearby you can find restaurants like Panda Express, MOD Pizza, Freddy's Frozen Custard & Steakburgers, Chipotle Mexican Grill, LongHorn Steakhouse, Shogun, and Applebee's Grill + Bar, perfect for grabbing a meal before or after your visit.
Is there a car rental service near Lowe's in Houston for convenient transportation?
Yes, nearby car rental services include Budget Car Rental, Avis Car Rental, Budget Rent A Car, and Avis Rent A Car, making it easy to get around while shopping or working on projects.
Where can I exchange propane tanks near Lowe's in Houston?
Blue Rhino Propane Exchange is located nearby, offering a convenient place to exchange propane tanks when shopping at Lowe's.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. You can start a return online for items bought from Lowes.com or bring proof of purchase to the customer service desk for in-store returns.
Does Lowe's offer any discounts or savings through a mobile app?
Yes, Lowe’s has a mobile app where you can find coupons and savings. The app is available for download on Apple App Store and Google Play Store.