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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Houston, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
3,017 reviews
5 stars
1,512
4 stars
666
3 stars
259
2 stars
130
1 star
450
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently experienced issues with product availability and inaccurate stock information.
Staff Attitude
There were mixed reviews regarding staff attitudes, with some praising helpful employees while others reported rude or indifferent behavior.
Store Cleanliness
Several customers noted that the store was clean and well-organized, contributing to a pleasant shopping experience.
Delivery Issues
Customers expressed frustration with delivery services, citing poor communication and unhelpful delivery personnel.
- JTJanice Taylor5 days ago1.0This store is horrible. I waited 30 minutes for help in section 10. No one ever showed up. This is a self help store. Don't go here if you need help..
- BOBrad Olivo6 days ago1.0So this Lowe’s is profiling people. I guess since I got tattoos, all I come to do is steal. So she asked me if I needed any help and I said no. My guys on lunch so I was just wasting a little time looking around maybe gonna buy another razor knife or something. But when I said no, I didn’t need any help. She said yeah sure and then she started to follow me around the store and then had two guys at the front watching me like I was gonna run out with something. I did nothing to deserve that type of profile. I guess my tattoos makes me a bad person or is it because I’m Hispanic? Either way uncalled for. And then I went and asked to speak with a manager about the situation and stood there for a little while waiting and decided I was wasting my time. I work for a big company. We spend a lot of money at Home Depot. And this is why we only come to Lowe’s when we have to. But I’ll be going out of my way for now on to draw the extra distance and avoid this store. That’s why they shouldn’t judge a book by its cover. Just cost them a bunch of money.
- AAAlex AngelesJan 2, 20261.0Maria and Evan at pro service desk kept hanging up on me and where no help when I was trying to look for flooring and even after I got to the store I asked them for help they didn't help me at all awful service
- JOJeffrey O'BrienDec 23, 20251.0Spent 30 minutes on the phone trying find out if they had a specific product. Got put on hold and forgotten about after finally getting to a human after battling their terrible AI assistant for several minutes. Tried calling back and asking for customer service only to be routed to a line that kept on ringing for over 5 minutes with no answer or indication of place in queue. Pathetic customer service. I’ll try Home Depot.
- AKAbhinav KomandurDec 23, 20251.0Shitty management sequesters products behind locked cabinets and doesn't staff appropriately so it takes forever to find an employee to unlock them when you need to buy something
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Houston?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing supplies, tools, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler.
What are the store hours for Lowe's Home Improvement on Beechnut Street?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store is closed on certain holidays like November 27 and December 25, 2025.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you if the status changes.
Can I return or exchange items purchased at Lowe's?
Yes, most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby services that can complement a visit to Lowe's Home Improvement?
Yes, nearby you can find Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Academy Sports + Outdoors for sporting goods shopping.
How can nearby banks help when shopping at Lowe's?
Nearby banks like Texas First Bank and Chase Bank provide convenient access to financial services, enabling customers to manage payments or access funds while shopping for home improvement needs.
Are there fitness and recreational options close to Lowe's Home Improvement in Houston?
Yes, customers can visit nearby gyms like Breakaway Speed Sports Training, Rebuild Fitness, and 9Round Fitness for workouts before or after their Lowe's visit.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's provides installation services for a variety of products including appliances, cabinets, carpet, countertops, decking, doors, flooring, lighting, HVAC, roofing, and more.