Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.0
262 reviews
5 stars
164
4 stars
33
3 stars
14
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the helpfulness of sales staff, many reported poor communication and unresponsive management regarding issues.
Product Quality
Numerous complaints about the quality of furniture, with many customers experiencing defects and dissatisfaction with durability.
Delivery Issues
Significant delays in delivery times reported, with many customers frustrated by extended wait periods and lack of updates.
Sales Experience
Positive experiences noted with knowledgeable and friendly sales staff, although some customers felt pressured or misled during the purchasing process.
Warranty and Repairs
Customers expressed frustration with warranty claims and repair processes, citing long wait times and additional costs.
- JMJosh MAug 26, 20251.0Poor customer service
- SCsylvia couAug 21, 20251.0We went into the store and ended up buying a recliner pd 3700 for it. Special order. After 2 days of receiving it we realized it was a huge mistake honestly the most uncomfortable chair I’ve ever purchased. They talk you into the extended warranty stating that if you don’t use it you’ll get the money back they know clearly well you will have to use it as the product is less then par. We tried calling the mgr about returning it he told us we’d have to pay 2500. To return it. Wow!!! I’ll have to use it as a bedroom chair now. I spent 4k on a chair that I cannot sit on as it hurts my back the lumbar is crooked and it squeaks and pops . Very noisy when rocking. Just giving peop heads up think long and hard before purchasing one they are expensive and definitely not worth it. Having to live with my mistake
- RCRichard CarpenterNov 22, 20211.0$1,300 for a chair and 18 months later the frame has broken. Lazy Boy Wants $150 for the transportation to the shop and $150 per hour labor to repair the chair. Lesson learned, never buy another Lazy Boy product again. Save your money and avoid them as well
- JMJeff MJan 25, 20215.0Don't overlook this place, great staff who are all very helpful. We took advantage of the design services and are so very happy with Tee and her direction on making out house a home.
Frequently Asked Questions About La-Z-Boy Houston
What types of furniture does La-Z-Boy Houston offer?
La-Z-Boy Houston offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Houston located?
La-Z-Boy Houston is located at 15905 Katy Freeway, Houston, TX 77094, USA.
What are the store hours for La-Z-Boy Houston?
La-Z-Boy Houston is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does La-Z-Boy Houston require proof of COVID-19 vaccination to enter?
No, La-Z-Boy Houston does not require proof of vaccination to enter the store.
What payment options are accepted at La-Z-Boy Houston?
La-Z-Boy Houston accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Does La-Z-Boy Houston offer delivery services for purchased furniture?
Yes, La-Z-Boy Houston offers delivery services for furniture purchases.
How can I contact La-Z-Boy Houston for inquiries or assistance?
You can contact La-Z-Boy Houston by phone at +1 281-579-1843.
Which nearby furniture stores are located close to La-Z-Boy Houston?
Nearby furniture stores include La-Z-Boy of Houston, Katy and La-Z-Boy Furniture Galleries, which offer additional furniture and home décor options.
Are there any nearby insurance agencies near La-Z-Boy Houston that customers might find useful?
Yes, several insurance agencies are nearby, including Asfadvisers, DMB Insurance Agency, Insurance Agent Lakeita Nicole, Arrieta Insurance Agency, TBF Agency Inc, and Delta H. Ruiz Life Insurance Agent Final Expense Solution.
What other nearby businesses and services can customers visit around La-Z-Boy Houston?
Nearby businesses include professional services like Momentum bar, real estate companies such as Texas American Title Co., South Land Title, LLC, and Real Estate Driven, car dealers like Volvo Cars West Houston, and employment agencies like Pulse Staffing.