Store your belongings at Extra Space Storage on 11702 Beechnut St in Houston, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Karla received overwhelming praise for her exceptional customer service, being described as friendly, helpful, and professional.
Facility Cleanliness
The storage facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Staff Knowledge
Customers appreciated the staff's knowledge and ability to explain processes clearly, enhancing the overall service experience.
Positive Experiences
Many reviews highlighted positive experiences with staff, particularly Karla and Tricia, who were recognized for their attentiveness and support.
Facility Improvements
Some feedback indicated a need for repairs and routine maintenance at the facility, suggesting areas for improvement.
FG
Frances Germany
4 days ago
5.0
Carla was such a sweetheart in assisting me with my storage needs.
AP
Amberlyn Prather
5 days ago
5.0
More than willing to assist and accommodate. I will refer everyone I know to extra space storage. I was referred and it has been excellent service. I love the app to enter gate. I love the online deals. I love the old time feel of a very neighborly service. The units sizes are just right for me.
FE
Fredy Escobar
Nov 17, 2025
5.0
Helpful and she is very patient. Karla was perfect
CJ
Chanedra Jones
Nov 7, 2025
5.0
Google Review:
Silver at Extra Space Storage at 11702 Beechnut St., Houston, TX 77072 gave me an experience that went far beyond great service. She truly delivered the ultimate level of care. From the moment I walked through the door, she treated me with respect, patience, and genuine kindness. She didn’t rush me or brush me off. She handled everything with confidence, clarity, and a professionalism you rarely see anymore.
Silver took her time to help me choose the perfect unit, broke everything down in a way that made sense, and made sure I didn’t leave with a single question unanswered. She paid attention to every detail. You can tell she loves what she does, because she makes the entire process feel easy, stress-free, and secure.
Her energy is uplifting. Her attitude is positive. Her knowledge is solid. She went above and beyond every step of the way, and she made me feel like I was the most important customer she had seen all day. That is a rare gift.
If excellence had a name, it would be Silver. Extra Space Storage is lucky to have her, and I will continue doing business with this location because of her. I am truly grateful for the way she took care of me. I highly recommend this place, and I highly recommend asking for Silver if you want the best of the best.
HR
hassan rafiei
Oct 25, 2025
5.0
I had a great experience with Extra Space Storage, thanks to Karla, the manager. She’s professional, friendly, and always willing to help. Karla made the whole process quick and easy — from finding the right unit size to explaining everything clearly. She truly cares about her customers and keeps the facility very clean and well-organized. I highly recommend this location and especially appreciate Karla’s excellent customer service!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Cypress, Humble, and Sugar Land.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Kirkwood Rd and Beechnut St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
The gate access hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
What are the office hours for Extra Space Storage?
The office is open from 9:30 AM to 6:00 PM Monday through Friday, 9:00 AM to 5:30 PM on Saturdays, and closed on Sundays.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/texas/houston/6389.
Does Extra Space Storage offer drive-up storage units?
Yes, Extra Space Storage has drive-up units which allow you to pull a vehicle right up to your unit for easy loading and unloading of large or heavy items.
Does Extra Space Storage have storage solutions for RVs and boats?
Yes, they provide outdoor parking, covered parking, and indoor storage options for RVs and boats of all sizes, with flexible month-to-month leases.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for payments.
Where is Extra Space Storage located exactly?
Extra Space Storage is located at 11702 Beechnut St, Houston, TX 77072, near the intersection of S Kirkwood Rd and Beechnut St.
What nearby facilities could help me when visiting Extra Space Storage?
Nearby self storage facilities like StorQuest Economy Self Storage and Great Value Storage offer alternative options, while Walmart Pharmacy and the US Post Office nearby can assist with errands when you visit.
What local businesses around Extra Space Storage might be useful before or after storing your items?
You can visit nearby businesses such as Choisie1 barber for grooming, Rowdy's Sports Bar & Grill for dining, or KeyMe Locksmiths for lock and key services.
Are there any community or religious organizations near Extra Space Storage?
Yes, nearby organizations include the Houston Virgin Islands Association, Kingdom Hall of Jehovah's Witnesses, and Shri Radha Krishna Temple which serve the local community.