Extra Space Storage

4.8
651 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 7007 S Lake Houston Pkwy in Houston, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7007 S Lake Houston Pkwy, Houston, TX
77049, United States

Hours

Reviews

4.8
651 reviews
5 stars
599
4 stars
20
3 stars
12
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Alex and Lonnie, for their helpfulness, professionalism, and friendly demeanor.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Rodent Issues

Some customers reported problems with rodents damaging their storage items, indicating a need for improved pest control.

Pricing

Many customers found the pricing to be reasonable and appreciated promotional offers, although there were complaints about unexpected price increases.

Accessibility

Customers appreciated the easy access to the facility and the convenience of online rental processes.
  • NG
    Norma García
    6 days ago
    5.0
    Exelente servicio. Aunque no hable inglés el siempre trata de ayudarme. Gracias alex
  • LC
    Leah Curley
    Nov 15, 2025
    5.0
    Alex has great customer service and answered all my questions.
  • AA
    A
    Nov 15, 2025
    5.0
    I had a great experience with Alex while getting my storage unit. He was patient, professional, and walked me through everything I needed to know. Excellent customer service!
  • CG
    Cinthia Garcia
    Nov 13, 2025
    5.0
    My experience from start to finish was exceptional! I started with a rep who gave great service from the beginning then was transferred to Alex the store manager who is extremely polite, transparent and knowledgeable ! You can tell he strives to give exceptional service!
  • JB
    Jessica Burnett
    Nov 2, 2025
    1.0
    When I can to this storage, I thought that this was climate controlled, however I was pressed for time… today, Nov 2, 2025, I came to store some items and I noticed that a rat or some rats have chewed holes in my storage bins and this is a horrible feeling… Do something about this problem please!!!!! Also, is it possible to transfer this new storage from 7007 s lake houston pkwy over to 15500 vintage preserve pkwy? I really need climate controlled storage… I’m giving a 1 star for the storage space, but the guy Alex Crago was wonderful and helpful..

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.