Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4001 Old Spanish Trl in Houston, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, military discount, wide drive isles, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
680 reviews
5 stars
609
4 stars
32
3 stars9
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Chris and Darianna, for their helpfulness, professionalism, and friendly demeanor.
Cleanliness
Many reviews highlighted the cleanliness of the facility, although some mentioned issues with pests and unsanitary conditions.
Security Concerns
Several customers reported serious security issues, including theft and rat infestations, raising concerns about the safety of stored items.
Pricing Issues
Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements, feeling misled about costs.
- LLldub2323Dec 31, 20255.0Chris was respectful and helped answer every question I had. thank you for the quick and thorough responses
- VMVana MomDec 29, 20255.0Amazing staff! They really go above and beyond for customer service. I know that I'm well taken care of at this location. Definitely worth renting here. Keep it up👍
- JGJason W. GarciaDec 24, 20255.0Best lovely and supportive staff all the way! Best prices, can't beat it, thank you very much 🙌
- LBLashon BallardDec 23, 20255.0The manager at the store has been a godsend. He always helps out when I went through a crisis last year. He was right there to help me through keeping my stuff he work with me. They have been kind as well as helpful and if I had to refer anyone to a storage unit, I will refer them there. Thanks to Chris. Good job.
- DMDudley MartinDec 22, 20255.0The staff where very very informative on what the company has to offer . And very much polite and courteous with patient's... Highly recommended!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Southside, Southeast Houston, South Central Houston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Old Spanish Trl and Scott St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to the University of Houston and Texas Southern University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours at Extra Space Storage?
The gate hours at Extra Space Storage are from 8:00 AM to 8:00 PM every day of the week.
When is the office at Extra Space Storage open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 5:30 PM. It is closed on Sundays and certain holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items.
Are moving carts or dollies provided at Extra Space Storage?
Push carts are available at facilities with indoor storage units accessed through hallways. You can ask the facility manager for assistance with a cart.
Where is Extra Space Storage located in Houston?
Extra Space Storage is located at 4001 Old Spanish Trl, Houston, TX 77021, near the intersection of Old Spanish Trl and Scott St.
What payment options are accepted at Extra Space Storage?
Payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage near any colleges?
Yes, it is close to the University of Houston and Texas Southern University, making it convenient for students or faculty needing storage.
What nearby restaurants can I visit before or after using Extra Space Storage?
Nearby restaurants include Wing Quarter Daiquiris & Creole Kitchen for Cajun and Creole food, Pizza Hut for pizza, Ray's BBQ Shack for barbecue, and Dairy Queen for ice cream and fast food.
Are there nearby services for personal care near Extra Space Storage?
Yes, several beauty and hair salons like Hair Gallery Unlimited Inc, Prettier Profiles, and Motherland African Hair Braiding are nearby for grooming needs.
What convenience and shopping options are near Extra Space Storage?
Convenience stores like 24 Seven and OST Liquor store, as well as electronics and mobile phone stores like Cricket Wireless, are close by for your shopping needs.