Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4001 Old Spanish Trl in Houston, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, military discount, wide drive isles, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
672 reviews
5 stars
602
4 stars
32
3 stars9
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Chris and Darianna received high praise for their friendly, professional, and helpful service, making the rental process easy for customers.
Cleanliness
Many reviews highlighted the facility's cleanliness, although some customers reported issues with rat infestations and unsanitary conditions.
Security Concerns
Several customers expressed serious concerns about security, citing incidents of theft and inadequate measures to protect stored items.
Price Increases
Customers reported dissatisfaction with unexpected price increases after initial rental agreements, leading to feelings of being misled.
Overall Experience
While many customers had positive experiences, some reported significant issues that overshadowed their satisfaction, particularly regarding security and cleanliness.
- YBYhungg BruceeNov 14, 20255.0My experience there was great the customer service was excellent and the facility was very nice and clean. Darianna and Chris were amazing very friendly and helpful I would not second guess going back if a storage is needed again.
- JKJosh KatzNov 4, 20255.0Best experience, thank you very much!
- IMIts MeeeOct 29, 20255.0I’ve had such a great experience with Extra Space Storage. The place is always super clean, safe, and easy to access. Darianna and Chris have been amazing from day one — always friendly, professional, and willing to help with anything I need. You can really tell they care about their customers. It’s rare to find that kind of service these days! I definitely recommend this location to anyone looking for a trustworthy, well-run storage facility. 🌟🌟🌟 🌟🌟
- CWClaw WoodsSep 29, 20255.0It was amazing. Dariana was awesome help
- JLJhacole LeGrandSep 29, 20255.0I’d previously rented with an Extra Space not far from this location near MacGregor Park), but after a few issues with accessing the unit and staff I decided to try the Old Spanish Trail location. I’m glad I did! The staff and facility were excellent and very helpful. I actually ended moving some of my business storage there as well. I’m certainly recommending to others.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Southside, Southeast Houston, South Central Houston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Old Spanish Trl and Scott St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to the University of Houston and Texas Southern University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours at Extra Space Storage?
The gate hours at Extra Space Storage are from 8:00 AM to 8:00 PM every day of the week.
When is the office at Extra Space Storage open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 5:30 PM. It is closed on Sundays and certain holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items.
Are moving carts or dollies provided at Extra Space Storage?
Push carts are available at facilities with indoor storage units accessed through hallways. You can ask the facility manager for assistance with a cart.
Where is Extra Space Storage located in Houston?
Extra Space Storage is located at 4001 Old Spanish Trl, Houston, TX 77021, near the intersection of Old Spanish Trl and Scott St.
What payment options are accepted at Extra Space Storage?
Payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage near any colleges?
Yes, it is close to the University of Houston and Texas Southern University, making it convenient for students or faculty needing storage.
What nearby restaurants can I visit before or after using Extra Space Storage?
Nearby restaurants include Wing Quarter Daiquiris & Creole Kitchen for Cajun and Creole food, Pizza Hut for pizza, Ray's BBQ Shack for barbecue, and Dairy Queen for ice cream and fast food.
Are there nearby services for personal care near Extra Space Storage?
Yes, several beauty and hair salons like Hair Gallery Unlimited Inc, Prettier Profiles, and Motherland African Hair Braiding are nearby for grooming needs.
What convenience and shopping options are near Extra Space Storage?
Convenience stores like 24 Seven and OST Liquor store, as well as electronics and mobile phone stores like Cricket Wireless, are close by for your shopping needs.