Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1927 Scott St in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
412 reviews
5 stars
338
4 stars
22
3 stars
10
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Mfon and Jennifer, for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is generally reported as clean and well-maintained, although some reviews mentioned issues with pests and lighting.
Management Issues
Several reviews highlighted negative experiences with the store manager, Anastasia, citing rudeness and poor customer service.
Pricing Concerns
Customers expressed dissatisfaction with sudden price increases and hidden fees, leading to frustration and complaints.
- BSBrandon SundbeckJan 4, 20263.0Decent location, relatively easy to get stuff on the 2nd floor. Not very happy about sudden price hikes. In under a year I went from paying $120 to $180 a month with very little notice.
- JTJose TorresDec 22, 20255.0Mfon was very nice,she gave me excellent service. I am very happy with my space.
- BYBernice YoungDec 16, 20255.0Ivy made my experience such a breeze!! Nothing was to much for her she handled everything with Grace and Patience!!
- GWGeorgia WadeDec 16, 20255.0Mfon was very helpful during our visit and we were very satisfied with the service...
- YJY JDec 11, 20255.0Mfon had great Customer service and she was very helpful had great knowledge on showing me the unit. Took her time didn't rush me I took 2 hours on my decision and she was very respectful. Thank more people needed like her.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Greater Eastwood, East Downtown, Greater Third Ward, South Central Houston, and The University of Houston.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Scott St and Coyle St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Houston.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Houston?
Extra Space Storage is open daily from 8:00 AM to 8:00 PM, including weekends.
Where is Extra Space Storage located?
It is located at 1927 Scott St, Houston, TX 77003.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for items needing temperature-sensitive storage.
Can I access my storage unit via drive-up access?
Yes, drive-up storage units are available, allowing you to pull a vehicle right up to your unit for easy moving.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase online and at the facility.
What nearby gas stations can I find close to Extra Space Storage?
Nearby gas stations include Texaco, Phillips 66 Gulf Freeway, Chevron, and Shell for convenient fuel and supplies.
Is there a hotel close to Extra Space Storage for customers visiting from out of town?
Yes, Scott Inn & Suites is located nearby, offering convenient lodging options.
Are there any dining options near Extra Space Storage?
Customers can enjoy nearby restaurants such as B's African Kitchen, Church’s Texas Chicken, and Blimpie.
How can the nearby METRORail Leeland / Third Ward Station assist customers visiting Extra Space Storage?
This light rail station offers convenient public transit access to the facility, making it easier for customers without a vehicle to reach the storage location.