Extra Space Storage

4.9
500 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1435 Silverado Dr in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, security access to your floor only, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1435 Silverado Dr, Houston, TX
77077, United States

Hours

Reviews

4.9
500 reviews
5 stars
468
4 stars
16
3 stars
3
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elizabeth received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases, feeling that the initial rates were misleading.

Accessibility

Customers appreciated the easy access to their storage units and the straightforward online reservation process.
  • KH
    Kyri Henry
    2 days ago
    5.0
    I had an outstanding experience with this storage company, and it is all thanks to Elizabeth! From the moment I walked in, she was warm, professional, and incredibly helpful. She took the time to explain all of my options, made sure I understood the process, and genuinely cared about finding the best solution for my needs. Elizabeth went above and beyond to make everything stress-free, and her positive energy truly stood out. It’s rare these days to receive customer service that feels both personal and efficient, but she delivered exactly that. If you’re looking for a storage company that treats you with respect and makes the entire process easy, this is the place to go — and be sure to ask for Elizabeth!
  • DR
    David Ryu
    Dec 26, 2025
    1.0
    Per your request, I have tried multiple times to reach you for a resolution, but no phone calls are being returned.
  • EH
    Ethan Hartsfield
    Dec 18, 2025
    5.0
    Elizabeth is a GOLDEN head women, very socialable person, even despite the sarcastically wondeful day she had- very nice.
  • DR
    David Ryu
    Dec 18, 2025
    1.0
    Be aware! $145/mo rent rate hikes up to $225/mo without a single notice. Unit claimed to have been swept on the day of move-in but there were rat poison smeared along the edges of the unit. The presence of outdoor owl statues surrounding the indoor units clearly indicates management are aware of some sort of infestation. All I wanted was to talk to corporate for a valid explanation behind the charges — sorry for being difficult, Elizabeth!
  • KB
    Kelsey Brown
    Dec 16, 2025
    5.0
    I love this facility. The property manager is amazing. She is always so positive and uplifting. She is a blessing inside and out. Thank you for making my day. I’ve been here for 12 months moved in a rush with pending stress and she has made it a great experience for the whole year

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.