Extra Space Storage

4.9
486 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1435 Silverado Dr in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, security access to your floor only, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1435 Silverado Dr, Houston, TX
77077, United States

Hours

Reviews

4.9
486 reviews
5 stars
456
4 stars
16
3 stars
3
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elizabeth consistently received praise for her exceptional customer service, being described as helpful, friendly, and professional.

Facility Cleanliness

Customers noted that the storage facility is clean and well-maintained, contributing to a positive overall experience.

Easy Process

Many reviews highlighted the straightforward and efficient process for renting units, both online and in-person.

Pricing Concerns

Some customers expressed dissatisfaction with significant price increases shortly after leasing, indicating a lack of transparency regarding promotional rates.

Staff Friendliness

Overall, the staff was frequently described as friendly and accommodating, enhancing the customer experience.
  • KC
    Kristal St. Clair
    5 days ago
    5.0
    This has been an amazing storage place for me the past 4 years after going through a divorce. The manager Elizabeth is extremely kind & helpful, & I appreciate the customer service!!
  • CA
    Christina Abdul
    Nov 18, 2025
    5.0
    Ms ElZABETH. Handle me with care. I would recommend Extra storage. To any she loves her customers thank u so much 🫶🏾
  • AM
    Arie Mendez
    Nov 13, 2025
    5.0
    The store manager Elizabeth was very knowledgeable and eager to help. She discussed all of the unit sizes with me and told me what was available online as well as on site based on pricing. I had a wonderful experience at extra space storage and I look forward to storing my valuables here.
  • DF
    D'Ann Franklin
    Nov 13, 2025
    4.0
    Elizabeth helped decrease monthly payments a bit. Very expensive but clean and safe space. I'd give it a 5 except for the expense!
  • TS
    Taylor Starks
    Oct 31, 2025
    5.0
    Elizabeth has been extremely helpful from the moment I began leasing a unit here. From helping to switch me to a bigger unit when the original one did not fit all of my items to helping me get my lock replaced. She has always gone above and beyond and her help does not go unnoticed!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.