Brand Certified
Extra Space Storage
4.8(435 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
12711 Westheimer Rd, Houston, TX
77077, United States
Certified by Extra Space Storage • Feb 22, 2026
(281) 556-5007
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/texas/houston/3847/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12711 Westheimer Rd in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
435 reviews
5 stars
395
4 stars
15
3 stars6
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like John, Karla, and Dabriel for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the storage facilities are clean and well-maintained, contributing to a positive overall experience.
Accessibility
The facility is appreciated for its convenient location and easy access, with many customers mentioning the 24-hour access feature.
Security Concerns
Some reviews raised concerns about security issues, including reports of break-ins and vandalism, indicating a need for improved communication and security measures.
Pricing Issues
Several customers expressed dissatisfaction with rising prices and late fee policies, suggesting a need for clearer communication regarding fees.
- KHKathryn Hills1 day ago5.0Stored my stuff here for 6 months, no issues. Great price and excellent customer service.
- TRTony Reyes3 days ago5.0Ms Carla was very helpful!
- CBChristina Bailey6 days ago5.0Thank you so much for being so helpful. Wonderful service, I really appreciate everything! The app is very user friendly.
- AMAndrea MohlerFeb 14, 20265.0Karla had been there to help me every step of the way and is so understanding and helpful with any questions. Thanks
- APAdrianyeli PichardoFeb 6, 20265.0Karla helped me make a payment. Very helpful
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Howellville, Clodine, Mission Bend, Hedwig Village, and other nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of S Dairy Ashford Rd and Westheimer Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 12711 Westheimer Rd, Houston, TX 77077.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a wide selection including drive-up access units, climate-controlled units, and standard storage units.
Does Extra Space Storage provide climate-controlled storage options?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Can I store my vehicle at Extra Space Storage?
Yes, the facility offers indoor, outdoor, and covered vehicle storage options.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
Which nearby places can help me with moving or automotive needs near Extra Space Storage?
Nearby places such as Life Storage and Pack it Movers provide storage and moving services, while Collision Specialist #1 and Integrity Auto Care offer automotive repairs.
Are there any nearby restaurants where I can dine before or after visiting Extra Space Storage?
Yes, nearby dining options include La Guitarra con Sazon (Peruvian), El Matador Mexican Bar and Grill, Izakaya Hi (Japanese/Sushi), and Sylvia's Enchilada Kitchen.
What nearby services can assist me with personal care and relaxation near Extra Space Storage?
Nearby beauty and wellness services include Alter Ego Hair Salon, Amy G's Skin Care, Lee Nails, Neo Dubois Hair Salon, and Lavish Brow & Beauty.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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