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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12711 Westheimer Rd in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
423 reviews
5 stars
384
4 stars
14
3 stars6
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly praising staff members like John, Dabriel, and Louise for their helpfulness and professionalism.
Cleanliness
Customers consistently mention the cleanliness of the facility, noting that the storage units and common areas are well-maintained.
Accessibility
The facility is appreciated for its convenient location and easy access, with many customers noting the 24-hour access as a significant advantage.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and fees, indicating a need for clearer communication regarding changes in billing.
Security Issues
A few reviews raised concerns about security, mentioning incidents of vandalism and break-ins, which affected customer trust.
- LRLuis RogerJan 5, 20265.0Amazing customer service!! Karka welocomed us with a big smile and assisted us with a great attitude. That’s way I am a very loyal customer for many years.
- JIJonathan IrwinJan 2, 20265.0Friendly customer service, good move in experience.
- EREmily RodriguezDec 16, 20255.0Been with Extra Space Storage for about 2 years now. Have enjoyed the very flexible. Good space, clean space. I'd recommend it any time.
- MHMariam HaddadDec 13, 20255.0Carla is a tremendous asset to the organization. It has been a very smooth, easy experience. They are more than fair and their app makes it very easy to manage the necessary. Highly recommend.
- JFJorge FigueroaDec 10, 20255.0Really nice service
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Howellville, Clodine, Mission Bend, Hedwig Village, and other nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of S Dairy Ashford Rd and Westheimer Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 12711 Westheimer Rd, Houston, TX 77077.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a wide selection including drive-up access units, climate-controlled units, and standard storage units.
Does Extra Space Storage provide climate-controlled storage options?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Can I store my vehicle at Extra Space Storage?
Yes, the facility offers indoor, outdoor, and covered vehicle storage options.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
Which nearby places can help me with moving or automotive needs near Extra Space Storage?
Nearby places such as Life Storage and Pack it Movers provide storage and moving services, while Collision Specialist #1 and Integrity Auto Care offer automotive repairs.
Are there any nearby restaurants where I can dine before or after visiting Extra Space Storage?
Yes, nearby dining options include La Guitarra con Sazon (Peruvian), El Matador Mexican Bar and Grill, Izakaya Hi (Japanese/Sushi), and Sylvia's Enchilada Kitchen.
What nearby services can assist me with personal care and relaxation near Extra Space Storage?
Nearby beauty and wellness services include Alter Ego Hair Salon, Amy G's Skin Care, Lee Nails, Neo Dubois Hair Salon, and Lavish Brow & Beauty.