Extra Space Storage

4.7
324 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 14102 Bay Pointe Ct in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14102 Bay Pointe Ct, Houston, TX
77062, United States

Hours

Reviews

4.7
324 reviews
5 stars
285
4 stars
12
3 stars
10
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Angel, Jac, and Kaitlyn.

Facility Cleanliness

The storage facility is frequently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent price increases, with some customers feeling misled about initial rates.

Maintenance Issues

There were complaints about maintenance problems, particularly regarding the elevator being out of order and pest issues in some units.

Overall Experience

Most customers reported a positive overall experience, highlighting the ease of the rental process and the quality of service.
  • CT
    Claudia Trevino
    Nov 15, 2025
    5.0
    The property manager was so helpful! She walked us throughout the property looking at different storage sizes while answering all of our questions. She was very knowledgeable and helpful… and we were the last customers of the day! We came in at the last half hour before closing. Thank you so much!
  • SS
    Satyen Suresh
    Nov 12, 2025
    5.0
    Wonderful business! Lindsey is amazing - Go see her & she will really help you and make the process super easy . The units are clean & convenient to access
  • ME
    Michael Everette
    Nov 10, 2025
    5.0
    Miss Lindsey took care of me and she is very kind. Thanks Lindsey and extra space.
  • JC
    Jeremy Cameron
    Oct 30, 2025
    5.0
    Angel was very informative and got me taken care of. She was quick and concise with everything. She gave me a great price too on some extra furniture covers too 😃
  • KL
    katie lewis
    Oct 28, 2025
    5.0
    5 stars, every last one of them for Angel! She has been so incredible throughout a very stressful process of multiple moves. This location was desperate for better employees and maintenance and Angel and her predecessor, Jack, are excellent!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.