Extra Space Storage

4.9
622 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 8902 Jones Rd in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, RV parking, security access to your floor only, drive up climate controlled units, golf carts available, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
8902 Jones Rd, Houston, TX
77065, United States

Hours

Reviews

4.9
622 reviews
5 stars
589
4 stars
16
3 stars
2
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Felicia and Chris, for their exceptional, friendly, and professional service.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Helpful Staff

Many reviews highlighted the staff's willingness to assist with questions and provide solutions, enhancing the overall service experience.

Positive Atmosphere

Customers appreciated the welcoming and friendly environment created by the staff, making their visits enjoyable.

Fair Pricing

The business is recognized for offering competitive prices and good value for storage services.
  • AJ
    Alan Jones
    Nov 4, 2025
    5.0
    Went down to look at a different 10x20 space than I looked at the day before. Robert was great to work with. He covered all aspects of the process and answered all my questions. Was very happy with process and Robert called as promised to let me the space was cleaned and door lubricated. Thank you Robert. Alan
  • CC
    CandyM
    Nov 2, 2025
    5.0
    A big thank you to Robert. He met me at my new storage unit when I called him to admit that I was unable to pull open the unit door. My mistake - I did not know to pull back the latch. (my son thought this was hysterical.) Robert graciously showed me what to do and also answered other general questions I had about the Extra Space app and the unit itself. I know this seems like such a 'little' thing, but I always appreciate help like this.
  • LB
    Leslie Botchway
    Oct 30, 2025
    5.0
    Chris dading was very awesome! Great customer service.
  • MA
    Manuel Alvarez
    Oct 17, 2025
    5.0
    Staff is very helpful and kind. I've been a customer at this location for quite some time and have been very happy with the services this facility has provided.
  • KO
    Kelechi Okoronkwo
    Sep 5, 2025
    5.0
    Thank you Chris, for your wonderful customer service and for breaking down the rates for each unit I was interested in.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.