Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12555 Richmond Ave in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
472 reviews
5 stars
455
4 stars
8
3 stars2
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Victor received numerous praises for his exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and inviting.
Staff Knowledge
Customers appreciated the staff's knowledge and ability to assist with their storage needs, particularly highlighting Victor and Q.
Affordability
Many reviews mentioned the competitive pricing of the storage units, making it an attractive option for customers.
Overall Experience
Customers expressed high satisfaction with their overall experience, often recommending the facility to others.
- ADAmber Day5 days ago5.0Amazing people. Fast and efficient very easy to talk to and help with getting a storage unit. HIGHLY recommend
- RMRosa M6 days ago5.0Muy buen servicio
- EEElio Enrique6 days ago5.0The attention was incredible from the beginning. Very friendly, professional and always willing to help. Made the process quick and easy. 100% recommended!
- CPchris PeppleNov 8, 20255.0They have been very helpful. Cust service is excellent, the storages are very clean. They 10 outta 10. I will recommend them anyday
- SGStephanie GomezOct 30, 20255.0The building is super clean, easy to get my unit online. I really enjoy Extra Space storage. I was always able to get ahold of someone at this location. The staff is always super friendly and willing to help!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Houston and the nearby communities of Bellaire, Howellville, Clodine, and more
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Dairy Ashford Rd and Richmond Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access units, climate-controlled units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies such as boxes available online and at their facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve your storage unit online through their official website for easy and hassle-free booking.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the gate hours for accessing storage units at Extra Space Storage?
Gate hours for access to storage units are from 6:00 AM to 10:00 PM every day of the week.
Is Extra Space Storage located near any other storage facilities?
Yes, Life Storage is a nearby storage facility to Extra Space Storage on Richmond Ave in Houston.
What nearby places can I visit before or after my storage visit?
You can visit Mia Pizza for pizza dining, Oasis Car Wash Club for vehicle cleaning, or CVS Pharmacy for shopping and pharmacy needs, all located close to Extra Space Storage.
Are there convenient nearby stores for additional packing or moving supplies?
Yes, TV Mounting Houston and Pristine Cleaning Solutions LLC are nearby and may assist with home improvement and cleaning services related to moving needs.
How can nearby transit or landmarks help me find Extra Space Storage?
Extra Space Storage is near the intersection of S Dairy Ashford Rd and Richmond Ave; nearby locations like Mercy Clinic and Houston Police Westside Division can serve as useful landmarks.