Brand Certified
Extra Space Storage
4.7(238 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5425 Katy Fwy, Houston, TX
77007, United States
Certified by Extra Space Storage • Feb 22, 2026
(713) 862-8200
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/texas/houston/3302/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5425 Katy Fwy in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, drive-in building, parking spaces, security access to your floor only, drive up climate controlled units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.7
238 reviews
5 stars
217
4 stars
4
3 stars0
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brandon and other staff members received high praise for their helpfulness, professionalism, and attentiveness, creating a positive customer experience.
Facility Condition
The facility is generally well-maintained and clean, although some reviews mentioned issues with security and maintenance, particularly regarding break-ins and flooding.
Pricing Concerns
Several customers expressed frustration over unexpected price increases after initial promotions, indicating a potential issue with pricing transparency.
Security Issues
There were multiple reports of break-ins and security concerns, leading to dissatisfaction among customers regarding the safety of their belongings.
- CTCesar TorresJan 31, 20265.0We have worked with extra space storage for a while now and they have helped us with all of our moving needs easy & hassle free definitely recommend.
- LALane AllenJan 31, 20265.0Brandon& Iverlyn are theost helpful individuals I have ever had the pleasure of working with in a storage unit. Brandon is on top of all of the Admin work that I've ever needed out of him and knows the system so well and how to bend it to the expectations and desires of client. I have only spoken with Overly one time but my gosh did she leave an impression! She called to inform me that I had not latched my unit properly and that I'd need to come and secroe it, but I the time before then, she'd be keeping an eye out for it's safely! It was just a first impression, but I can tell that under her watchful eye, your belongings are in no safer of a space. Excellent customer service, fantastic experience overall!
- ASAfton SheltonJan 31, 20265.0Awesome Storage Facility! The location is super convenient, right off 10. I have recently transferred, and Brandon, the manager, has totally gone above and beyond. He was able to make my transfer seamless and easy. All the staff is very nice! I would never move anywhere else.
- BDBlack DiamondJan 22, 20265.0Awesome customer service!!! Thank you
- SSSidneyJan 8, 20265.0Good place. Had a unit there for years now.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Houston, including Aldine, Bellaire, Hedwig Village, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near N Durham Dr & W 11th St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Houston, TX?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 5425 Katy Fwy, Houston, TX 77007.
What types of storage units does Extra Space Storage offer?
They offer a large selection of units including drive-up access, climate-controlled units, and vehicle storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies available for purchase online and at the facility.
Does Extra Space Storage have electronic gate access and security features?
Yes, the facility features electronic gate access, exceptional security, and a manager living on-site for added safety.
Are there climate-controlled storage options available at Extra Space Storage?
Yes, climate-controlled units are available for storing temperature-sensitive items.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What other storage facilities are located near Extra Space Storage?
Nearby storage options include Life Storage and another Extra Space Storage facility close by.
Are there fitness and recreational facilities near Extra Space Storage?
Yes, customers can find gyms and dance schools such as Coach Kimmie, Chandra Yoga, Rise Mvmt Studio, DivaDance Houston, Sotaki Dance School, and TC Jester Fitness nearby.
What are some nearby convenience services to Extra Space Storage customers?
Convenience services nearby include Exxon & Mobil Stations for fuel, iPharma Pharmacy, and various dining options like Ladybirds and Farhan's House.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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