Extra Space Storage

4.7
525 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12455 Westpark Dr in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, warehouse space available, workshop units available, vehicles are allowed in drive-up units, commercial tenants, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12455 Westpark Dr, Houston, TX
77082, United States

Hours

Reviews

4.7
525 reviews
5 stars
473
4 stars
18
3 stars
8
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Tricia, Alicia, and Ramesh, highlighting their helpfulness, professionalism, and attentiveness.

Cleanliness

The storage units and facility were reported as clean and well-maintained, contributing to a positive customer experience.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about storage options and processes, which helped customers make informed decisions.

Problem Resolution

Staff members, especially Tricia, were commended for their proactive approach in resolving issues and providing assistance during challenging situations.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, recommending the facility for its great service and friendly atmosphere.
  • JL
    Jaleah Lewis
    Nov 14, 2025
    5.0
    I Would Definitely Recommend Extra Space Storage To Anyone They Are Very Nice And Patient To Their Costumers
  • KK
    Ken Kazetsky
    Nov 12, 2025
    5.0
    I had a great experience at this storage rental facility! Alicia was incredibly friendly and helpful from start to finish. Her outstanding service that made the whole experience stress-free and enjoyable. Highly recommend!
  • SH
    steven hannan
    Nov 7, 2025
    5.0
    Alicia was amazing and very friendly. She was able to help us out with everything we needed. Thank you for your help!
  • RG
    Robert Garcia
    Nov 5, 2025
    5.0
    Make sure you ask for Alicia. She was awesome. Quick, informative, super nice. Hope to deal with her again.
  • JR
    Juan Rombado
    Nov 3, 2025
    5.0
    First time customer and I had a great experience from day one. Clean spaces, fair prices and the most knowledgeable and respectful staff that I have ever encountered. Highly recommend Extra Space on Westpark.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.