Brand Certified
Extra Space Storage
4.9(729 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
13033 Jones Rd, Houston, TX
77070, United States
Certified by Extra Space Storage • Feb 22, 2026
(281) 890-4444
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/texas/houston/3212/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13033 Jones Rd in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, kiosk, workshop units available, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
729 reviews
5 stars
688
4 stars
19
3 stars
11
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted outstanding customer service, with specific praise for staff members like Andrea, Derrick, and Terrie for their professionalism and helpfulness.
Cleanliness
Customers consistently noted the facility's cleanliness and well-maintained environment, contributing to a positive storage experience.
Accessibility
Many reviews mentioned the ease of access to the storage units and the overall convenience of the facility.
Management Issues
Some customers expressed dissatisfaction with management communication, particularly regarding lock changes and climate control issues.
Value Concerns
A few reviews raised concerns about pricing and rate increases, indicating that some customers felt the costs were not justified.
- RPRobin Phillips5 days ago5.0Extra Space Storage is the cleanest and safest property I’ve ever leased from! Andrea is so personable and knowledgeable of your exact needs!
- KBKelly Bishop5 days ago5.0Excellent customer service and friendly staff. Andrea Ida always a huge help. So grateful.
- BKBrad KellyFeb 9, 20265.0The people are great. Both Albert and Andrea were informative, professional and polite. The rule they are required to enforce, dumb. They require dumb fees and force you to buy shit.
- SBSoledad BaloghFeb 2, 20265.0I want to thank Robert at Extra Space Storage at Jones Rd for such great customer service. He helped us find the right size & location as well as get us the best prices around.
- JBJames BellJan 19, 20265.0This is my first time going to extra spaces and I tell you, Kimberly Sykes was awesome! She was Very professional very knowledgeable and just a warm personality. I would recommend this storage company to anybody who’s looking for extra storage space. My experience occurred at the the one off Jones Road and Grant Road Houston, Texas.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Houston, Kohrville, and Louetta.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jones Rd and Grant St.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are Extra Space Storage's access hours?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including climate-controlled, standard, drive-up access units, and vehicle storage options such as indoor, outdoor, and covered vehicle storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a range of moving and packing supplies online and at local facilities.
How can I determine the right storage unit size for my needs?
You can use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit into each unit size.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers with their storage needs.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access units are available, allowing you to pull your vehicle directly up to your storage unit for easy loading and unloading.
How can I reach Extra Space Storage for inquiries or reservations?
You can contact Extra Space Storage at +1 281-890-4444 or reserve a unit online at https://www.extraspace.com/storage/facilities/us/texas/houston/3212/.
What nearby storage facilities are close to Extra Space Storage?
Life Storage and Life Storage - Houston are nearby self storage facilities, which might be options to compare or visit if you are exploring storage options.
What local amenities near Extra Space Storage can I visit before or after my storage visit?
Nearby, you can enjoy dining at Koji's Ramen Bistro or Opa Greek Taverna, or relax at beauty salons like Gabriela Salon and TN Nails for a convenient break during your errands.
Are there family-oriented services near Extra Space Storage?
Yes, facilities such as Brautigam Center and Not Just Another Daycare offer preschool and daycare services nearby, suitable for families in the area.
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Certified February 22, 2026Yext Knowledge Graph
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