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Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13033 Jones Rd in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, kiosk, workshop units available, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.9
718 reviews
5 stars
677
4 stars
19
3 stars
11
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their outstanding, friendly, and helpful service, with specific mentions of employees like Andrea, Derrick, and Terrie.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall experience.
Management
The management team, particularly Andrea and Terrie, received commendations for their professionalism and ability to resolve issues effectively.
Accessibility
Many reviews highlighted the ease of access to the facility and the smooth process of renting storage units.
Concerns
Some customers expressed dissatisfaction with issues like climate control failures and communication regarding lock changes, indicating areas for improvement.
- ASAlicia StarDec 19, 20255.0Great customer service. Store manager is one of a kind soul!
- CWCierra WilliamsDec 18, 20255.0This is one of the cleanest and most easily accessible storage facilities i’ve rented from. I would also like to Thank Andrea Flores for the amazing customer service experience since renting here. I ran into some problems and I really appreciate her working with me to find a solution.
- ASAnthony SlappyDec 18, 20255.0The manager was professional and effective and knowledgeable.
- DPDyeisha PeeteDec 18, 20255.0Everything went great and smooth staff v very respectful and understood my issue and resolved it quickly
- MFMichelle ForrestDec 5, 20255.0My daughter and I were treated with such kindness by the manager (im sorry I forgot her name). She totally helped my daughter and walked her the process of getting a storage locker so she could start getting things for her new apt. Thanks a lot for being so kind and understanding. I will definitely remember you guys next time I need a storage. Merry Christmas to you and your family.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Houston, Kohrville, and Louetta.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Jones Rd and Grant St.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are Extra Space Storage's access hours?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including climate-controlled, standard, drive-up access units, and vehicle storage options such as indoor, outdoor, and covered vehicle storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a range of moving and packing supplies online and at local facilities.
How can I determine the right storage unit size for my needs?
You can use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit into each unit size.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers with their storage needs.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access units are available, allowing you to pull your vehicle directly up to your storage unit for easy loading and unloading.
How can I reach Extra Space Storage for inquiries or reservations?
You can contact Extra Space Storage at +1 281-890-4444 or reserve a unit online at https://www.extraspace.com/storage/facilities/us/texas/houston/3212/.
What nearby storage facilities are close to Extra Space Storage?
Life Storage and Life Storage - Houston are nearby self storage facilities, which might be options to compare or visit if you are exploring storage options.
What local amenities near Extra Space Storage can I visit before or after my storage visit?
Nearby, you can enjoy dining at Koji's Ramen Bistro or Opa Greek Taverna, or relax at beauty salons like Gabriela Salon and TN Nails for a convenient break during your errands.
Are there family-oriented services near Extra Space Storage?
Yes, facilities such as Brautigam Center and Not Just Another Daycare offer preschool and daycare services nearby, suitable for families in the area.