Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3011 San Jacinto St in Houston, TX today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
742 reviews
5 stars
683
4 stars
37
3 stars5
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Quentin received numerous accolades for his exceptional customer service, being described as helpful, professional, and attentive to customer needs.
Facility Cleanliness
The storage facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Accessibility Issues
Some customers reported issues with accessibility, particularly regarding elevator outages that hindered access to units.
Overall Satisfaction
Many customers expressed high satisfaction with their experiences, recommending the facility for its service and value.
Staff Professionalism
Staff members, especially Quentin and Hailey, were frequently praised for their professionalism and willingness to assist customers.
- DSDemonica S1 day ago5.0Quentin provided outstanding service and went above and beyond to make the process smooth and stress-free. The facility was exceptionally clean, and his professionalism and customer care truly stood out. Extra Space Storage would benefit from more employees like him—I feel confident and secure storing my belongings here. Thanks so much Quentin—You are phenomenal!
- WFWuma FelixNov 15, 20255.0Quentin and Bea were extremely helpful, professional and easy going. They made the process easy and informed me of the security practices so that I knew my things would be secure. The facility was clean and quiet.
- CPCaleb PoughNov 11, 20255.0Quentin was great. I would recommend extra space to everyone!
- HHHeaven HallNov 8, 20255.0I wanna thank the employees at this facility for all there understanding my hardship, an going over and beyond to help me keep my unit and also was understanding and letting me keep my U-Haul there for a day before unloading. Thanks you can’t go wrong picking this facility they have an immaculate staff here.
- TTTroyNov 7, 20255.0Quentin Tubbd, the store manager Extra Space storage went the extra mile to get me settled into a storage unit. His attitude was professional and courteous, and that goes a long way with me.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Midtown Houston, as well as those in Museum District, Downtown, Greater Third Ward, Montrose, and more!
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to 13 Celsius and Vanity northeast of Houston Community College.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 1.8 miles from Texas Southern University, 2 miles from University of Houston, and 2.9 miles from Rice University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They provide both climate-controlled and standard storage units to accommodate various storage needs.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide available online to estimate how many boxes and items will fit in each unit size.
Does Extra Space Storage sell packing and moving supplies?
Yes, they offer a variety of moving and packing supplies both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers.
Are there any discounts available at Extra Space Storage?
A military discount is offered to eligible customers.
What are some nearby places of interest customers can visit around Extra Space Storage?
Nearby attractions include Zeppelin Video Lounge & Night Club, PizzaForno restaurant, and The Printing Museum art and history museum, which customers might enjoy before or after their visit.
How can I reach Extra Space Storage using local transportation options?
Customers can find convenient parking at SP Plus Parking nearby and may use ride services to easily access the location.
Are there dining or social spots close to Extra Space Storage for customers to relax?
Yes, places like 13 Celsius wine bar and Social Beer Garden HTX sports bar are nearby for dining and socializing.