Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3011 San Jacinto St in Houston, TX today! Our large selection of storage units, climate controlled units, electronic gate access, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
756 reviews
5 stars
697
4 stars
37
3 stars5
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Quentin and Bea received numerous commendations for their exceptional customer service, with many customers expressing gratitude for their helpfulness and professionalism.
Facility Cleanliness
Customers consistently noted that the storage facility is clean and well-maintained, contributing to a positive overall experience.
Management Praise
Manager Quentin Tubbs was frequently highlighted for his outstanding service, with many reviews emphasizing his professionalism and ability to make the rental process smooth and stress-free.
Positive Experiences
Overall, customers reported very positive experiences with the storage facility, often mentioning their satisfaction with the rental process and the helpfulness of the staff.
- ARAdam Ray6 days ago5.0Quentin was extremely helpful and pleasant to work with. I am very pleased with the professionalism. I will be recommending this facility to friends in the area.
- MMMontana MurphyJan 2, 20265.0I messed up my code on the lock for my storage unit. Bae was so understanding and helped me immediately. She even walked me through how to set up my new one. Thank you Bae for making a stressful situation a piece of cake!
- MMMatthew MurphyJan 2, 20265.0Bea was so helpful and kind - she needs a raise
- AMAndrea MannsDec 10, 20255.0Leasing was a breeze. Management was kind enough to tour the units with me to ensure I was making the best purchase. Overall clean units with easy access. Thank You Quentin.
- DMDarral MorrisDec 6, 20255.0Bea demonstrates and shows exceptional customer service. From helping me with the process of booking my storage unit to meeting her in person and putting my items in storage. She helped me every step of the way with care. Bea, thank you so much! I will recommend this storage unit to others just off the service she provided.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Midtown Houston, as well as those in Museum District, Downtown, Greater Third Ward, Montrose, and more!
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to 13 Celsius and Vanity northeast of Houston Community College.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 1.8 miles from Texas Southern University, 2 miles from University of Houston, and 2.9 miles from Rice University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They provide both climate-controlled and standard storage units to accommodate various storage needs.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide available online to estimate how many boxes and items will fit in each unit size.
Does Extra Space Storage sell packing and moving supplies?
Yes, they offer a variety of moving and packing supplies both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a resident manager living on-site to assist customers.
Are there any discounts available at Extra Space Storage?
A military discount is offered to eligible customers.
What are some nearby places of interest customers can visit around Extra Space Storage?
Nearby attractions include Zeppelin Video Lounge & Night Club, PizzaForno restaurant, and The Printing Museum art and history museum, which customers might enjoy before or after their visit.
How can I reach Extra Space Storage using local transportation options?
Customers can find convenient parking at SP Plus Parking nearby and may use ride services to easily access the location.
Are there dining or social spots close to Extra Space Storage for customers to relax?
Yes, places like 13 Celsius wine bar and Social Beer Garden HTX sports bar are nearby for dining and socializing.