Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7879 Katy Fwy in Houston, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,050 reviews
5 stars
989
4 stars
33
3 stars9
2 stars5
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ashley and Dawn, for their helpfulness, friendliness, and professionalism.
Facility Condition
The facility is generally reported as clean and well-maintained, although there are concerns about broken elevators and security issues.
Ease of Process
Many reviews highlighted the straightforward and efficient process for renting storage units, with quick responses and easy reservations.
Security Concerns
Some customers reported multiple break-ins and expressed concerns about the safety and security of their belongings.
Staff Recognition
Several customers specifically mentioned staff members by name, indicating a strong positive impression of individual employees.
- JLJustin LivingstoneNov 12, 20255.0I have to say I'm grateful for the service I've recieved from Ashley she's absolutely terrific. She goes out of her wat to give me the best pricing and experience. I'm in between states so having her on my side has given me so much peace and comfort in an otherwise stressful situation. She's amazing and has made everything just so easy. Thank you Ashley!
- KJKonai JohnsonNov 11, 20255.0Ashley was truly a godsend. She was extremely helpful and patient throughout the entire process. I was facing several challenges due to being unable to fly out to Houston, Texas, but Ashley guided me through everything — from setting up my storage unit and completing my hold harmless agreement to assisting with the closure process when needed. Her professionalism and support made a stressful situation so much easier. If you ever need assistance, I highly recommend reaching out directly to Ashley. Thank you again, Ashley — you’re the best!
- GHGiselle HauserNov 10, 20255.0Megan and Ashley were awesome transferee us into another unit in minutes. Storage facility super clean and well kept- thanks!
- ACAnjinee CarlisleNov 5, 20255.0Great storage facility very clean and secure. Ashley was very helpful at move in and out very welcoming and informative. The facility has elevators and carts which is very helpful. Overall great experience.
- TKTaylor KentOct 29, 20255.0I cannot recommend Extra Space Storage highly enough, and specifically, I want to give a massive shoutout to Ashley—she is absolutely the reason this review is so enthusiastic! From the moment I contacted the facility, I was blown away by the service. Moving and storing belongings is often stressful, but Ashley made the entire process seamless and genuinely pleasant. Her level of helpfulness is unparalleled; she took the time to walk me through all my options, ensure I got the perfect size unit, and clearly explained the lease terms. She anticipated my needs before I even had to ask. What truly sets Ashley apart is her amazing communication. She was prompt, clear, and incredibly friendly in every interaction, whether it was over the phone or in person. She followed up when she said she would and always ensured I felt valued as a customer. It’s rare to encounter that level of professionalism coupled with such warmth. The facility itself is clean, secure, and easily accessible, but honestly, the customer service provided by Ashley elevates the entire experience from five stars to ten. If you are looking for storage and want the absolute best help possible, ask for Ashley at Extra Space Storage. She is a true asset to the company!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Hilshire Village, Spring Valley Village, Hunters Creek Village, Uptown, Lazybrook/Timbergrove, and Washington Ave/Memorial Park.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Antoine Dr. and Interstate 10 Frontage Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
Does Extra Space Storage offer drive-up access to storage units?
Yes, Extra Space Storage offers drive-up access which makes moving large items in and out much easier.
Are climate-controlled storage units available at this location?
Yes, climate-controlled storage units are available for storing temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there a manager onsite to assist customers at Extra Space Storage?
Yes, there is an on-site resident manager available to assist with your storage needs.
Where is Extra Space Storage located in Houston, TX?
Extra Space Storage is located at 7879 Katy Freeway, Houston, TX 77024 at the corner of Antoine Dr. and Interstate 10 Frontage Rd.
What nearby facilities can I visit before or after storing my belongings at Extra Space Storage?
Nearby you can visit JD Fitness for a workout, or grab a meal at Subway.
Is there a nearby hospital for animals close to Extra Space Storage?
Yes, Memorial 610 Hospital for Animals is located nearby if you need veterinary services during your visit.
Are there notary public services near Extra Space Storage?
Yes, Express Direct Professional Services LLC, a notary public, is located close to Extra Space Storage for your convenience.