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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3535 Katy Fwy in Houston, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
734 reviews
5 stars
649
4 stars
33
3 stars
12
2 stars8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff, particularly Erica and Dennis, for their exceptional customer service, friendliness, and willingness to help.
Cleanliness
The facility is frequently described as clean and well-maintained, although some customers noted issues with odors in certain areas.
Rate Increases
Several customers expressed dissatisfaction with unexpected rate increases after signing leases, leading to frustration and concerns about affordability.
Accessibility
Customers appreciated the easy access to units and the straightforward rental process, highlighting the convenience of the facility.
Staff Professionalism
Many reviews highlighted the professionalism and helpfulness of the staff, with specific mentions of employees like Dennis and John making a positive impact on customer experiences.
- SEStephen ElkinsNov 13, 20255.0Good storage place. Friendly staff. Easy access.
- JHJessica HNov 8, 20255.0Used this location for the second time and have always had an amazing experience. Erica and CJ are so friendly and would recommend them in the future!
- TTTrip TrumanNov 6, 20255.0Erica is the BEST !!!! Give her a PROMOTION !!!!
- SSShawn SelbyOct 31, 20255.0These people are genuinely so nice. Erica was super helpful. She just genuinely seems to care. She gave probably the best customer service I've had in years
- SFShannon FordOct 17, 20255.0I had such a great experience at Extra Space Storage! The facility is super clean, secure, and easy to access, but what really made the difference was the amazing customer service. Erica was incredibly friendly, professional, and patient while helping me find the right unit for my needs. She took the time to explain everything clearly and made the whole process simple and stress-free. You can tell they genuinely care about their customers. I’d highly recommend this location to anyone looking for reliable and friendly storage service!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Houston residents near Houston Heights, Rice Military, Midtown, Oak Forest, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Katy Fwy and Heights Blvd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is east of Heights Blvd. near the Shell station.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 5.2 miles from Rice University and 5.5 miles from the University of Houston.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They provide a large selection including drive-up access units, climate-controlled units, and standard units without climate control.
Does Extra Space Storage offer packing and moving supplies?
Yes, they offer moving and packing supplies including boxes both online and at local facilities.
How can I determine the best size storage unit to rent?
You can use their Storage Unit Size Guide to estimate how many boxes and items like furniture and appliances fit in each unit size.
Is there security at Extra Space Storage?
Yes, the facility has exceptional security features including electronic gate access and a manager living onsite.
Where is Extra Space Storage located?
It is located at 3535 Katy Fwy, Houston, TX 77007, at the corner of Katy Freeway and Heights Boulevard, near the Shell station.
Are there any rental services near Extra Space Storage?
Yes, Penske Truck Rental and U-Haul Neighborhood Dealer are nearby, ideal for customers needing trucks for moving belongings to storage.
What dining options are near Extra Space Storage?
Nearby restaurants include Chili's Grill & Bar, Abdallah's Lebanese Cafe, and Which Wich Superior Sandwiches, perfect for grabbing a meal before or after your storage visit.
Is there an ATM near Extra Space Storage?
Yes, Bitcoin of America ATM is close by for convenient access to cash or cryptocurrency services.
What payment methods does Extra Space Storage accept?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.