Dixie Safe & Lock

4.6
157 reviews
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About

Locksmith
Dixie Safe & Lock Service Inc. doesn’t just maintain alarm systems, we also install and set up all types of access control systems for a diverse array of needs.

Location

Dixie Safe & Lock
7920 Gulf Freeway, Houston, TX
77017, United States

Hours

Reviews

4.6
157 reviews
5 stars
131
4 stars
10
3 stars
3
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and knowledgeable, with many recommending specific technicians for their excellent service.

Efficiency

The business is noted for its quick response times and efficient service, often resolving issues promptly and effectively.

Professionalism

Technicians demonstrated a high level of professionalism, with attention to detail and thorough explanations of services provided.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, highlighting successful resolutions to various locksmith needs.

Negative Experience

A few customers reported negative experiences regarding product quality and customer service, particularly related to a specific incident involving a faulty lock.
  • GR
    Gina Rodriguez
    4 days ago
    5.0
    Tin is a lifesaver. He rekeyed my new home and my rental property. He was very courteous and professional. Im very happy with the overall experience. I would highly recommend Tin and Dixie!
  • JC
    Jessica Cobos
    4 days ago
    5.0
    Jim, a professional and knowledgeable security expert, arrived at our facility to set up our security lock system. He meticulously ensured that everything functioned flawlessly and took the time to demonstrate the security system’s operation to our staff before leaving. I highly recommend this company for your lock system needs.
  • FY
    Frank YMCA
    5 days ago
    5.0
    Bobby with Dixie Locksmith has been a tech that I have worked with multiple times in the past and will continue to do so in the future. He has always been been punctual, professional and always completed whatever job I have requested quickly.
  • CC
    C CAR
    Nov 11, 2025
    5.0
    Ken and John did an excellent job moving a large and heavy safe, paying close attention to not damage any walls, baseboards, or floors. Great teamwork and had every piece of equipment needed incase the job called for it. Excellent Customer Service, very polite, friendly and professional. You won't be disappointed going with this company.
  • BC
    Bobbi Capwell
    Nov 3, 2025
    5.0
    Today I had the privilege of meeting one of your employees , Kenneth Sadler ! He was able to help me out of a jam! I had just been at the doctor with my Dad and it was a long appointment resulting in news we didn’t want to hear. My dad uses a power wheelchair and usually can lift it in the car without trouble. Today, that wasn’t happening! I noticed Mr Sadler as he came out and thought maybe he could help! I asked him as he returned to his van! He graciously said “Of course!” He came to the car and used his herculean strength and put it in the back seat! I thanked him and told him he saved the day! He smiled and quietly said You’re welcome! Glad I could help! I appreciated him taking the time from his job to help me out! What a great company!!!

Frequently Asked Questions About Dixie Safe & Lock

What types of security systems does Dixie Safe & Lock install?

Dixie Safe & Lock installs and sets up all types of access control systems as well as maintaining alarm systems to meet diverse security needs.

What are the business hours of Dixie Safe & Lock?

The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.