Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Houston, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,546 reviews
5 stars
892
4 stars
372
3 stars
161
2 stars
55
1 star
66
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor items available, often finding everything they need.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unhelpful or rude.
Pricing Issues
Several customers expressed concerns about pricing discrepancies, feeling that items were overpriced or that sales were misleading.
Store Organization
The store is generally noted for being clean and organized, but some customers found it difficult to locate items due to scattered clearance sections.
Checkout Experience
Many customers reported long wait times at checkout and issues with cashiers, impacting their overall shopping experience.
- SCSylvia CantuJan 3, 20265.0Omg!!!! Thank you Asleigh for being the BEST!!! AMAZING FANTABULOUS SPECTACULAR CUSTOMER SERVICE!!!
- NCNatasha CarterJan 2, 20265.0I absolutely love this place! From Christmas decorations to home décor, you'll find it all at affordable prices.
- JTJennifer TaverasDec 15, 20255.0There is sooooo much here! Whatever your looking for you WILL find
- SRShaulonda RittenhouseDec 10, 20255.0Beautiful holiday decor, I LOVE how they have everything so organized. I went looking for shower curtains and hooks unfortunately they had a very limited variety.
- JPjacqueline PigottDec 2, 20255.0Ashleigh at Willowbrook location always provides great customer service. She is always patient and professional above and beyond to keep customers happy.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products does At Home in Houston offer?
At Home in Houston offers affordable home décor, furniture, lighting, wall art, and seasonal decorations for indoor and outdoor spaces across various styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Houston?
At Home in Houston is open daily from 9:00 AM to 10:00 PM. It is closed on Thanksgiving, Christmas, and Easter. Special holiday hours apply on certain dates, such as opening at 7:00 AM on November 28 and closing early at 6:00 PM on December 24 and 31.
Does At Home have a loyalty or rewards program?
Yes, At Home offers the Insider Perks program which is free to join and includes benefits like a 10% off welcome offer, Birthday Bonus gifts, receiptless returns, first notice of new products and markdowns, and decorating tips.
What is At Home's return policy?
At Home accepts returns of unused items in original packaging within 60 days (or 90 days for Insider Perks members) with proof of purchase. Returns without receipt are allowed up to 3 times. Some items like mattresses and pillows without tags cannot be returned. Christmas items returned after December 25 are refunded at current price.
Does At Home offer delivery and in-store pickup services?
Yes, At Home offers delivery through an independent third-party service and provides in-store pickup options. Delivery options and costs vary by store.
What forms of payment are accepted at At Home?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, PayPal, gift cards, Insider Perks reward certificates, prepaid cards, and coupons both in-store and online, with some restrictions on coupon use.
Where is At Home located in Houston?
At Home is located at 12605 N Gessner Drive, Houston, TX 77064, United States.
Are there any notable stores near At Home Houston that customers might visit?
Yes, nearby stores include Ashley Store for home decor, KAY Jewelers, PetSmart for pet needs, Best Buy for electronics, and Costco Wholesale for wholesale shopping. These locations offer complementary shopping experiences for customers visiting At Home.
How can customers use nearby transit or services to get to At Home?
While specific transit information isn't provided, nearby notable places like Workforce Solutions Willowbrook and The Exchange Network provide community services and ATM access, which may aid customers in planning visits to At Home in the shopping area around N Gessner Drive.
What additional shopping or services can customers explore near At Home Houston?
Customers can visit shoe stores like Saucony and Chacos, outdoor gear at REI, beauty salons such as Double Take Salon and Hair is life, and pet services including Banfield Pet Hospital nearby, enhancing their visit with diverse shopping and service options.