Brand Certified
Aptive Pest Control
4.7(4865 reviews)
Certified by Aptive Pest Control • Feb 22, 2026
Business Details
11000 Wilcrest Drive, Houston, TX
77099, United States
Certified by Aptive Pest Control • Feb 22, 2026
(281) 941-6981
Certified by Aptive Pest Control • Feb 22, 2026
https://aptivepestcontrol.com/locations/texas-tx/sugar-land-pest-control/local-branch/
Certified by Aptive Pest Control • Feb 22, 2026
About
Certified by Aptive Pest Control • Feb 22, 2026
Pest Control Service
Aptive Pest Control proudly serves Houston and Sugar Land, TX with dependable residential pest control services customized for Southeast Texas homes. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more using tailored treatment plans designed for lasting results. We’re committed to delivering effective solutions and professional service you can count on. Serving the Greater Houston area—including Sugar Land, Katy, and Missouri City—Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Certified by Aptive Pest Control • Feb 22, 2026
Hours
Certified by Aptive Pest Control • Feb 22, 2026
Reviews
4.7
4,865 reviews
5 stars
4,209
4 stars
282
3 stars
79
2 stars43
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty reaching representatives and unhelpful responses.
Service Quality
Numerous reviews indicated dissatisfaction with the effectiveness of pest control services, with many customers still experiencing pest problems after treatments.
Sales Practices
Customers frequently criticized aggressive and misleading sales tactics, particularly from door-to-door representatives, leading to confusion about contracts and pricing.
Technician Performance
While some technicians received praise for their professionalism and thoroughness, inconsistent service quality was noted, with some customers reporting inadequate treatments.
Cancellation Issues
Several customers expressed frustration over the difficulty of canceling services and the high fees associated with contract termination.
- PRPaul RiggsJan 17, 20261.0What an absolute mess of a company to deal with. I set up an account. Gave them my payment info for auto payments. 5 months later I'm in collections so I call and they say they forgot to turn on auto payment. On top of that I hired them to kill fleas in a rental and they never did. I had to get someone else to come do it.
- IEIsmayil EyvazovDec 9, 20251.0But customer service
- DTDavid TranDec 1, 20251.0Find a different company, I've had at least 4 different times where a tech either did not show or did not hit their time window to service my home. So, you are waiting either all morning (8am to 12pm) or afternoon on the hopes a tech shows up. I've called several times to provide feedback about this issues but nothing has been corrected. On my last call, after requesting to be switch to a manager, I was hung up on or "disconnected". They are quick to provide you a "reservice" call so it doesn't count toward your contract required number of services. One of the worst pest control companies I've dealt with.
- MOMaria Cabrera OntiverosNov 13, 20255.0I would like to commend Camryn, he was very attentive and professional, beyond his responsibility. He did call us when he found the front door inadvertently left open while no one was home, he called to ask if it was OK for him to close. He provided report and photos of the pest control service provided. A great service over all. Very happy with results and Camryn actions. Keep up the good work Camryn!
- MFMarby FrayreOct 8, 20251.0Aptive pest control is a complete fraud! They send inexperienced young men to do the work, one did not wear shoe covers and left my floor filthy and dirty. Same kid sold me the membership upgrade for the same lousy service! I still have a roach problem and rodents in my attic! Not sure what they spray but it’s not any better than my Home Depot “raid” spray for roaches! I called to cancel and the customer service dept is out of the country and can’t really help much with their limited English. They told me I would be charged $199 to cancel an agreement I had no idea I had! Beware and do not select this Aptive service, it’s just a fraudulent scam to get your money!
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What pest control services does Aptive Pest Control offer?
Aptive Pest Control offers residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
Where is Aptive Pest Control located?
Aptive Pest Control is located at 11000 Wilcrest Drive, Ste 150, Houston, TX 77099, USA.
What areas does Aptive Pest Control serve?
They serve the Greater Houston area including Houston, Sugar Land, Meadows Place, Stafford, Missouri City, Pecan Grove, Mission Bend, Richmond, Rosenberg, Bellaire, Southside Place, Jacinto City, and South Houston, TX.
Are Aptive Pest Control's services available year-round?
Yes, Aptive Pest Control offers year-round pest protection with custom pest control treatments tailored for Southeast Texas homes.
What payment methods does Aptive Pest Control accept?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
Is Aptive Pest Control open every day?
Yes, Aptive Pest Control is open 24 hours a day, 7 days a week.
How can I get a quote from Aptive Pest Control?
You can get a quote by visiting their website reservation page at http://aptivepestcontrol.com/ or through their online quote link.
Are there any community centers near Aptive Pest Control?
Yes, Brite Star Community Center is nearby, offering educational and community services which you might visit before or after your appointment.
What professional services are located near Aptive Pest Control?
Nearby professional service providers include AZTEC (chemical plant services), YUMAQ, Texan POS, Blanquitas Multi Service Income Tax, and Affinity IT Solutions, which might be useful if you require additional expertise in related fields.
Where can I find nearby health care services when visiting Aptive Pest Control?
Olive Branch Health Services and Cristos Health Care Services Inc. are nearby, offering home health care, hospital, and nurse practitioner services for your healthcare needs.
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