Aaron's

3.8
97 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 9839 North Fwy, , Houston, TX, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Don't miss out on Black Friday Week at Aaron's—November 24 to 30, 2025! Take advantage of up to 25% off select products, and be sure to check out our special product drops all week long. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Aaron's
9839 North Fwy, Houston, TX
77037, United States

Hours

Reviews

3.8
97 reviews
5 stars
53
4 stars
15
3 stars
6
2 stars
5
1 star
18
  • EC
    Edweiner Crooks
    Sep 14, 2025
    5.0
    Great services all the time
  • EC
    Elijah Carty
    Jul 30, 2025
    1.0
    I ordered a Samsung washer and dryer from Aaron’s and requested the delivery for 5:30 PM so I wouldn’t miss work. Despite this, the delivery team showed up earlier than requested, forcing me to leave work unexpectedly. They set up the washer and dryer and then walked out without verifying that anything was working or showing me how to use it. I still went outside to thank them and even sent a tip via Apple Pay. Later that day, I went to use the sanitize function on the dryer—since the unit is used and Arron’s didn’t bother to clean it—and found that the option wasn’t working. That’s when I realized the steam hose was missing, a key part of the dryer. I had even asked the delivery guy if all the necessary connections were included, and he said yes—which was clearly a lie. I called the store, and instead of immediately correcting their mistake, I was told I had to wait for them to check if they even had the hose. This isn’t acceptable—the hose is part of what I paid for and should’ve been delivered with the dryer. When I escalated the issue, the store manager refused to send the part simply because I said I would file a complaint with corporate. He told me that he wouldn’t send his team to deliver the hose because I might cancel the rental, and they’d have to return again. So now he’s withholding the part out of spite, saying I’ll have to wait until I speak to the regional manager. This is absolutely unprofessional and petty behavior. A simple missing part has turned into a power struggle, and I now have a dryer that is not functioning properly because of Aaron’s negligence and poor management. Given how Aaron’s sales and stock performance have declined in recent years, it’s shocking that their team is okay with customers walking away over something as basic as a steam hose. The company should be doing everything it can to retain loyal customers—not pushing them away with vindictive and unhelpful service. This experience has shown me a complete lack of customer care, accountability, and professionalism. I hope Aaron’s corporate sees this and takes action to improve how store managers handle situations like mine. Right now, the customer service is unacceptable, and the management team is failing to resolve even the simplest issues.
  • JM
    Jay Murphy
    Jun 18, 2025
    5.0
    Great customer service!!! Now day's that is really hard to find. I really appreciate it 😊🙏

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.