Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Henderson, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,137 reviews
5 stars
688
4 stars
240
3 stars
96
2 stars
25
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude or unhelpful employees.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and availability of specific items.
Store Experience
The store is generally described as clean and organized, but some customers faced challenges with finding assistance and navigating the layout.
Pricing Concerns
Several reviews mentioned rising prices, leading some customers to consider alternatives like Home Depot.
Delivery Issues
Multiple customers reported problems with delivery and order fulfillment, indicating a need for improvement in this area.
- JHJohn Henson3 days ago1.0Needed 8 of the same product. They had one package of 4, but all others were in single packages. Asked if they would sell the 4 singles for the same price as the package of 4. Exact same product. But they refused. And they wouldn't look for another 4 pack. Very disappointed with the Henderson Lowe's.
- FRfreida rainsNov 13, 20251.0The manager doesn't like to work with people on marked down items...she likes to hold on to it all like it's hers...I have seen items sit in the clearance section for weeks...took my business elsewhere !!!
- KCKenia CruzNov 7, 20253.0I have gone twice to look for a pair of certain gloves and their app states they have them in stock. When I went nothing, even had the employees looking and they didn't even know if they had them. Bummer
- CWCherry moore wilbournOct 21, 20255.0Service I needed was good.
- MSMichael ScottOct 4, 20253.0You can't buy standard fence parts. But plenty in black. You can buy black gutter. But none of the accessories to install it, you can buy lumber, they have it. But it's under the scraps. You'd have to dig. You'll have to park WAY out there Because the parking lot is full of carts. 8 out of ten times I need this store, I end up in Tyler's Home Depot. Truly depressing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the store hours for Lowe's Home Improvement in Henderson, TX?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
What types of products can I find at Lowe's Home Improvement in Henderson?
You can find appliances, tools, paint, patio furniture, home décor, flooring, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
Does Lowe's in Henderson offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Henderson location.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
Can I return or exchange items at the Henderson Lowe's store?
Most items can be returned within 90 days. For online purchases, returns can be started in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Henderson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there nearby places where I can get propane exchange near Lowe's in Henderson?
Yes, Blue Rhino Propane Exchange is located near Lowe's Henderson, making it convenient to exchange propane tanks while shopping.
If I need urgent medical care before or after visiting Lowe's, where can I go nearby?
QuickVisit Urgent Care and UT Health East Texas Urgent Care are nearby for emergency and urgent medical services, close to Lowe's Henderson.
Are there dining options near Lowe's Home Improvement in Henderson?
Yes, Herschel's Restaurant and Scrumptious Cupcakes & Desserts are nearby for a meal or dessert before or after your visit.
Does Lowe's offer installation services for products purchased at the Henderson store?
Yes, Lowe's provides installation services including appliances, flooring, cabinets, doors, garage doors, HVAC, lighting, water heaters, and more.