Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Harker Heights?
The storage facility is accessible daily from 6:00 AM to 10:00 PM.
When is the office open for in-person visits or assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any items prohibited from storage at this facility?
Yes. Items not allowed include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility with questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers must provide additional documentation.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, mail, or by signing up for automatic payments.
Does US Storage Centers require a long-term lease?
No, they offer month-to-month rentals with no long-term obligations.
Are storage unit sizes varied, and how do I find pricing?
They offer a wide variety of unit sizes; prices and sizes vary by location. Contact the facility or visit their website for details.
Can I visit the facility to view units without renting?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
What nearby places can I visit around US Storage Centers in Harker Heights?
Nearby places include dining options like Quiznos and Sonic Drive-In, convenience stores such as CEFCO, and services like Bryce Welborn - State Farm Insurance Agent. Customers can easily run errands or grab a meal before or after their storage visit.
Are there gas stations near US Storage Centers for easy fuel stops?
Yes, Shell and CEFCO Convenience Stores both offer gas stations nearby, making it convenient for customers to fuel up when visiting the storage facility.
What food options are available near US Storage Centers for customers?
Customers can enjoy a variety of nearby restaurants including Shogun Japanese, Sakura Japanese Cuisine & Sushi Bar, and Cajun Crab & Shrimp Bar & Grill for meals before or after their visit.