Business Details
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Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Furniture Row
825 W. Central Texas Expressway, Harker Heights, TX
76548, United States
Hours
Reviews
4.7
1,533 reviews
5 stars
1,287
4 stars
130
3 stars
47
2 stars
24
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales associates are consistently praised for their friendliness, knowledge, and low-pressure sales approach.
Product Knowledge
Staff members demonstrate a strong understanding of the products, helping customers make informed decisions.
Store Atmosphere
The shopping environment is described as welcoming and enjoyable, allowing customers to browse comfortably.
Delivery Issues
Some customers expressed dissatisfaction with long delivery times for furniture orders.
Staff Shortage
There are mentions of a staff shortage impacting service availability at times.
- JKJuliana Knight2 days ago5.0We were never pressured to purchase anything. Clayton introduced himself and let us shop. When we’re ready he was there. Transaction was quick and simple. Would recommend this place
- DBDavid Barreras4 days ago5.0Ty & Jeff were AMAZING. They provided excellent customer service and worked well as a team. The sale was seamless and the coordination for delivery was exemplary.
- BSBelvia Stevenson6 days ago5.0Always attentive and accommodating, second time in a year of purchasing furniture. No salesperson's price changes back and forth based on advertised prices. I appreciate this. Many advertise to get you in and then prices change. Clayton was super patient, though understaffed for a moment after we arrived and customers begin to flood in
- MLMyss LaquittaNov 9, 20255.0Ty was the furniture representative we had and I loved her energy throughout the entire process. She was very professional and answered any and every question myself and my children had. She was also very knowledgeable and informative on their products. I love the way she tries to make the sell but doesn't pressure you on making the sell. She even included my children in the process. Highly recommend speaking with her when you visit!
- CWChico WilkersonNov 7, 20255.0I had an amazing experience while shopping at Furniture Row! Ty was polite and professional without being pushy. She gave us time to explore the show room and answered whatever questions we had. In the end we where able to choose our furniture without filling pushed to a decision.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, dressers, bed frames, linens, rugs, and other home accents.
What are the store hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Furniture Row located?
Furniture Row is located at 825 W. Central Texas Expressway, Harker Heights, TX 76548, USA.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row offers both delivery and financing services to customers.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment options.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking available for customers.
How can I contact Furniture Row customer service?
You can reach Furniture Row customer service via email at customerservice@furniturerow.com or by phone at +1 254-690-4245.
What nearby places can I visit before or after shopping at Furniture Row?
Nearby, you can visit Rudy's Country Store & Bar-B-Q for a meal or check out the Harker Heights Farmers Market for fresh produce.
Are there any nearby banks near Furniture Row for convenient transactions?
Yes, Texas Partners Federal Credit Union and PenFed Credit Union are nearby, providing convenient banking and ATM services.
What other furniture stores are close to Furniture Row in Harker Heights?
Denver Mattress is another nearby furniture and mattress store you might consider visiting.