Furniture Row

4.7
1533 reviews
Furniture Row - Furniture Store

About

Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Furniture Row
825 W. Central Texas Expressway, Harker Heights, TX
76548, United States

Hours

Reviews

4.7
1,533 reviews
5 stars
1,287
4 stars
130
3 stars
47
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sales associates are consistently praised for their friendliness, knowledge, and low-pressure sales approach.

Product Knowledge

Staff members demonstrate a strong understanding of the products, helping customers make informed decisions.

Store Atmosphere

The shopping environment is described as welcoming and enjoyable, allowing customers to browse comfortably.

Delivery Issues

Some customers expressed dissatisfaction with long delivery times for furniture orders.

Staff Shortage

There are mentions of a staff shortage impacting service availability at times.
  • JK
    Juliana Knight
    2 days ago
    5.0
    We were never pressured to purchase anything. Clayton introduced himself and let us shop. When we’re ready he was there. Transaction was quick and simple. Would recommend this place
  • DB
    David Barreras
    4 days ago
    5.0
    Ty & Jeff were AMAZING. They provided excellent customer service and worked well as a team. The sale was seamless and the coordination for delivery was exemplary.
  • BS
    Belvia Stevenson
    6 days ago
    5.0
    Always attentive and accommodating, second time in a year of purchasing furniture. No salesperson's price changes back and forth based on advertised prices. I appreciate this. Many advertise to get you in and then prices change. Clayton was super patient, though understaffed for a moment after we arrived and customers begin to flood in
  • ML
    Myss Laquitta
    Nov 9, 2025
    5.0
    Ty was the furniture representative we had and I loved her energy throughout the entire process. She was very professional and answered any and every question myself and my children had. She was also very knowledgeable and informative on their products. I love the way she tries to make the sell but doesn't pressure you on making the sell. She even included my children in the process. Highly recommend speaking with her when you visit!
  • CW
    Chico Wilkerson
    Nov 7, 2025
    5.0
    I had an amazing experience while shopping at Furniture Row! Ty was polite and professional without being pushy. She gave us time to explore the show room and answered whatever questions we had. In the end we where able to choose our furniture without filling pushed to a decision.

Frequently Asked Questions About Furniture Row

What types of products does Furniture Row offer?

Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, dressers, bed frames, linens, rugs, and other home accents.

What are the store hours for Furniture Row?

Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.