Terrell's Tree Service did an awesome job! The price was great, the customer service was excellent, and the crew was very respectful. They left everything clean and neat when they were done. Highly recommend!
AL
Annette Lee
Jan 5, 2026
5.0
I will always use Terrell Tree Services amen
BJ
Byron Jones
Sep 9, 2025
4.0
Pretty good on-site. Would be much better if you didn’t have to work so hard to get past the phone girl. Just remember she will always, always tell you she will call back but she never, ever, ever does. YOU will ALWAYS have to call them back.
HQ
Heather Quinn
Apr 25, 2024
1.0
Called several times to get a quote only to be told that I would receive a call back - Nothing.
AD
Allison Davis
Jul 13, 2023
1.0
First of all, I rarely do reviews unless the service is Completely Amazing or utterly horrible…. That being said….
We have used this company on two different occasions plus sent them to a very dear friend of ours as well and recommended them to everyone we no.
We will no longer do that:
I called and left a message on Sunday on voice mail, they returned my call on Monday telling me they would be at my home on Tuesday 2pm
No one showed, no one called. At 3:30pm I called and she said they were very busy and she would call the guy to see when he was coming, I stayed at home until 6pm waiting, she never called back. On Wednesday 9am I called her and she said she never told me she would call me back and they were busy and maybe I should use another tree service…..WHAT??? Really?? Because you were not professional enough to show up nor call and say you weren’t showing and not to call me back to say if you were coming later that day?? THAT should have been my first clue. But no I thought my word, we’ve used them before maybe an off week this week, so she said they could come out 8am this morning, I said ok no problem.
At 6:45am the guy is ringing the bell no phone call to say he’s arriving early. By the time I got to the door he was in his truck calling me. I said you weren’t supposed to be here till 8am he LAUGHED and said, “Well I’m here now”
ONE HOUR and fifteen minutes early🤦🏻♀️
He commenced to tell me that it would be THREE THOUSAND DOLLARS to cut down our pine tree!!!! Of course, haul off and stump grind too but really, $3000?!?!
I said no he said $2500 I said no!
I told him they had cut FIVE trees down for $2200 he said well that was a couple years ago!
Last year I recommended them to a friend for her GIGANTIC Oak tree and it was very old with lots of roots the owner quoted $900
Reasonable
But $3000 for ONE pine tree?!?!?
The owner is not the one who came today, but the guy who came remembered cutting our trees here previously.
I’m still in shock! And I read a review on here that this company gives veteran discounts, my husband and I are both veterans and there was ZERO discount even mentioned, veteran or otherwise!
I have recommended this company many many times to friends and relatives but NEVER AGAIN!!
Unbelievable!!!
And just as we have recommended them to others we will make sure everyone we know does not use them!
BEWARE people!! And hold onto your pocketbooks! Greed will turn people away every single time!!
Frequently Asked Questions About Terrell's Tree Service
Do you offer free estimates?
Yes, we do offer free estimates for our services.
What tree services do you offer?
We do tree removals, tree trimming, tree pruning, stump grinding, and we haul off tree debris.
Is your tree service insured?
Yes, we are insured and bonded for your protection.
Can you diagnose diseased trees?
Yes, our certified arborist can diagnose diseased trees.
Can you assess the safety of a tree on my property?
Yes, we can assess the safety of the trees on your property. Call now for a free estimate.
How can I tell if my trees are healthy?
Call now for a free estimate and we can do a visual inspection of your trees with our certified arborist.
Do you offer free estimates for your tree services?
Yes, Terrell's Tree Service offers free estimates for all their tree services.
What types of tree services are available at Terrell's Tree Service?
They provide tree removal, tree trimming, tree pruning, stump grinding, and hauling off tree debris.
Is Terrell's Tree Service insured and bonded?
Yes, the company is fully insured and bonded for customer protection.
Can Terrell's Tree Service diagnose and care for diseased trees?
Yes, their certified arborist can diagnose diseased trees and offer proper tree care.
What are the operating hours of Terrell's Tree Service?
They are open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturdays from 7:00 AM to 2:00 PM. They are closed on Sundays.
Where is Terrell's Tree Service located?
They are located at 5905 25th St, Groves, TX 77619.
What payment options does Terrell's Tree Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby places can customers visit before or after working with Terrell's Tree Service?
Customers can visit the Super Stop convenience store and gas station, Dockens Construction home improvement store, or Captain Randy's Guide Service for fishing charters while in the area.
How might nearby automotive-related services help customers visiting Terrell's Tree Service?
Nearby automotive repair shops like Ramos Automotive and Auto Body Solutions can assist customers with vehicle maintenance, especially if they are traveling to Terrell's Tree Service from other areas.
Are there local community or religious organizations near Terrell's Tree Service that customers might explore?
Yes, churches such as Christian Church of Port Arthur and Wesleyan Lighthouse Church are nearby, offering community engagement opportunities.