Brand Certified
Lowe's Home Improvement
4.2(1316 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1021 East Highway 377, Granbury, TX
76048, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(817) 736-7000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-Granbury/2225
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Granbury, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,316 reviews
5 stars
800
4 stars
267
3 stars
117
2 stars
41
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Quality Issues
Several reviews highlighted concerns about the quality of products, particularly appliances and lumber, with reports of defective items and poor return experiences.
Store Experience
Customers appreciated the store's cleanliness, organization, and wide selection of products, although some noted difficulties in finding staff for assistance.
Pricing Concerns
There were complaints about price gouging during emergencies and dissatisfaction with the military discount policy on certain items.
- C4Chomp 453 days ago5.0JUSTIN was very kind and helpful when i could not find an item on the floor!
- IQIce QuFeb 22, 20265.0The usual home improvement store but SO much more. You can buy interior and exterior doors for your house, diy bits for your home and business care, electrical parts like switches and wiring, bathroom faucets, paint, tape, and Carhartt clothing too! Really happy about the massive selection of workwear and everything else. Of note, the restrooms are in the FRONT of the store, so no traipsing all the way through the building to make a pit stop. Their self-check is fast, and if you hit any snags, it is attended so someone will assist you. A very nice store.
- PRPatrick ReardonFeb 20, 20264.0Good store, friendly staff that is very helpful
- DVDon VankirkFeb 11, 20263.0Actually got waited on here. Nice guy. Knew right where what I was looking for was located .
- VMValeria MunozFeb 1, 20261.0If I could put no stars I would. Purchased a new stove here and stopped working after a week. Couldn’t return because of the ice storm. Called customer service and they informed me with manger approval I could return it within 90days. Went to store and assistant store manager Ronnie was not helpful and did not provide assistance in returning the stove, because he is only the assistant. He said I had make the 45 min drive again the next day and speak to the store manager and gave me their business card to call them. Before I left Lowe’s I called the store manager James and he was not helpful and told me that he would not assist me in returning the stove. It’s not like we are not getting another stove from Lowe’s. If Lowe’s believes in the appliances they sell why is the return policy 48 hrs. He said if we bought it with a Lowe’s credit card then he would swamp the stove. What difference does a Lowe’s credit card and money another credit card has, nothing. So you technically they can do the exchange only if you purchase from the Lowe’s Credit Card. Lowe’s as a company are scamming people to buying appliances that can’t be return regardless if they work or don’t work. DO NOT BUY APPLIANCES HERE.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Granbury, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, and more, featuring trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kohler.
What are the regular store hours for Lowe's Home Improvement in Granbury?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides in-store pickup and delivery services to make shopping convenient for customers in Granbury.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return process through your order history. In-store returns require proof of purchase at the customer service desk.
Are there any installation services available at Lowe's in Granbury?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, lighting, HVAC, and more to support your home improvement projects.
Which payment options does Lowe's accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payment.
What nearby dining options are available near Lowe's Home Improvement in Granbury?
Nearby options include Panda Express for Chinese fast food, Raising Cane's and Chick-fil-A for chicken, and Cotton Patch Cafe for American and Southern cuisine, all great for a meal before or after shopping.
Are there entertainment options near Lowe's Home Improvement in Granbury?
Yes, several cinemas such as ShowBiz Cinemas Granbury, ShoBiz Cinemas 6, Cinergy Cinemas, and Driftwood Theater are nearby, perfect for catching a movie around your visit to Lowe's.
What services can help customers when visiting Lowe's Home Improvement in Granbury regarding finances and convenience?
Nearby, you can find Chase Bank and several ATMs including LibertyX Bitcoin ATM and CVS ATM, which provide convenient financial services during your shopping trip.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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