Business Details
About
Self-Storage Facility
This SpareBox Storage facility is perfectly situated to meet the storage needs of Georgetown, Serenada, Walburg, Weir, Jonah, Hutto and Round Rock. Our property is equipped with great security features like computerized gate access and surveillance cameras.
For your convenience, you can rent one of our drive-up accessible storage units to move your belongings in quickly and easily! Additionally, our temperature-controlled units help us keep your stored belongings in good shape while they’re being stored.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.5
158 reviews
5 stars
128
4 stars
7
3 stars
7
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of individuals like Monica, Petrona, and Chelsie.
Facility Condition
While some reviews highlighted the cleanliness and accessibility of the facility, others reported serious issues such as flooding, theft, and poor security measures.
Communication Issues
Several customers expressed frustration with communication, citing problems with billing, gate access codes, and lack of follow-up from management.
Pricing Concerns
Customers noted frequent price increases and additional fees, leading to dissatisfaction with the overall value of the service.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues, particularly regarding security and customer support.
- AMAmber MouserNov 16, 20251.0I am extremely disappointed with my experience at Spare Box Storage. When I went to my unit, I found a dead rat, rat feces, and damage to several of my belongings caused by the infestation. It was absolutely disgusting and unacceptable. My payment was due only 5 days ago, and after discovering the condition of the unit, I cleared everything out and called to cancel. Despite the situation , and the fact that it’s obviously a known issue (there were blocks of rat poison sitting out in the open, easily accessible to children and pets) — they still insisted I pay for the entire month. There was no apology, no compassion, no courtesy, and no basic human decency. I wasn’t asking for compensation for my damaged items. All I expected was a simple apology and for them to waive the bill given the circumstances. Instead, they made it clear they only care about getting their money, not their customers or the condition of their property. I 100% do NOT recommend Spare Box Storage. Keep your belongings and your peace of mind somewhere else.
- JFJohn FrenchOct 31, 20255.0Great facility easy to access very clean and the office staff is great. I highly recommend sparebox
- DPDovie PayneSep 22, 20255.0Monica was amazing! She had a lot of patience with me and I really appreciate it! She helped me through every single detail and it was a lot considering I had already tried to do it by myself the day before, so when I finally paid it showed paid on the account I had set up previously. It was all complicated but she hung in there with me until she figured it all out. This sweet girl needs a raise! Thank you Monica!!! ♥️
- JMJoey MartinezSep 3, 20255.0Great service!
- AEArmen EnokianAug 25, 20255.0Shericka was allot of help.
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the access hours for SpareBox Storage in Georgetown?
SpareBox Storage in Georgetown is open daily from 6:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through their website, at the on-site 24-hour rental kiosk, or by calling their customer service at (833) 777-7273 for assistance.
What payment methods does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and also check payments by mail.
Is it possible to pay for storage units with cash?
No, SpareBox Storage does not accept cash payments. Customers preferring cash are encouraged to use prepaid debit cards available at most grocery and convenience stores.
Does SpareBox Storage require insurance coverage for stored items?
Yes, tenant insurance or a protection plan is required to safeguard your belongings against rare events like fires, natural disasters, and theft.
How do I set up my online account with SpareBox Storage?
From the home page, click the red Register button, select your state and facility, then enter your last name and unit number as on your invoice, followed by setting a password and security question.
What does contactless operation mean at SpareBox Storage?
It means the facility operates without an on-site property manager to increase safety; customers are encouraged to use the website or kiosks for rentals and payments, with phone support available for maintenance or lock assistance.
What nearby places can I visit around SpareBox Storage in Georgetown?
Nearby, you can visit locations such as Chapel Hill DGC park and disc golf course, Bella Luna Equestrian attractions, and Lone Star Retreat Center for events and relaxation.
Are there any automotive services close to SpareBox Storage?
Yes, nearby automotive services include Hot Shot Auto Glass and Calibration, Vera's Auto Repair & Body Shop, and Capstar Electric, which can assist with your vehicle maintenance needs.
How can nearby shopping and contractor services complement my visit to SpareBox Storage?
You can conveniently combine your storage visit with stops at nearby stores like e53 Fulfillment for home goods, or A&W Roofing and American Irrigation Repair LLC for contractor services, making errands efficient.