Extra Space Storage

4.7
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1301 NE Inner Loop in Georgetown, TX today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1301 NE Inner Loop, Georgetown, TX
78626, United States

Hours

Reviews

4.7
184 reviews
5 stars
160
4 stars
8
3 stars
4
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Kimberly and Krista, received high praise for their professionalism, friendliness, and helpfulness throughout the rental process.

Cleanliness and Security

Customers noted that the facilities were clean, well-maintained, and secure, contributing to a positive overall experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with frequent price increases and perceived price gouging, leading to frustration among some customers.

Ease of Process

Many customers appreciated the smooth and easy rental process, both online and in-person, highlighting the efficiency of the staff.
  • BR
    Brandi Robles
    Nov 15, 2025
    5.0
    Great customer service. Only downside was not having enough carts. Other than that, price and size are perfect.
  • GC
    Gustavo Cabral
    Nov 12, 2025
    5.0
    Rachel was attentive and professional, I got there right before she was about to close, and she helped me out...
  • SD
    Shadae Davis
    Nov 10, 2025
    5.0
    Rachel was very helpful and pleasant in the process of us deciding which size unit to choose. She described the things that could fit in a particular size and then She even brought us to give us a visual and to actually see the difference in the spaces. This was immensely helpful!
  • PH
    Penny Hebert
    Oct 27, 2025
    5.0
    Great experience getting a unit here! The gal was up front about the significant price increase after 3 months if we took the deal that was being offered. She helped us find what was the best way to go with what we needed. We really appreciated her explaining everything to us before we signed. We got a unit a few years ago at another Extra Space Storage facility and they did not tell us about the increase. We were in the middle of a very hectic messy remediation at our house when we got the notice of the increase in the mail. We couldn't just empty the unit so we ended up downsizing to a little smaller unit and bringing some stuff back to our garage to keep from paying the $50 or so increase. Who needs surprises and games like that? From now on we'll be using this location at Inner Loop instead of the other one on Williams Drive. Their honesty and openness was really appreciated :)
  • SA
    Scott Allard
    Oct 27, 2025
    5.0
    Mike was the best. I was having trouble understanding the 800 phone site but it finally put me in touch with my local ES man Mike. And save the day he did! Got me set up with another storage unit in the town we are moving to. Much praise and appreciation Mike for the type of customer service most companies have seemed to forget. I am a customer for life!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.