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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Garland, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,584 reviews
5 stars
894
4 stars
357
3 stars
125
2 stars
52
1 star
156
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers expressed frustration over product availability and issues with orders, including missing items and delays.
Store Experience
Many customers appreciated the store's cleanliness and organization, but some found it difficult to locate items and receive assistance.
Delivery Issues
Several reviews highlighted problems with delivery services, including delays and poor communication regarding orders.
- JSjump shot3 days ago1.0customer service & returns is the worst
- CBCarolyn BrileyJan 6, 20265.0I had a great experience buying a new dryer through the great service of the sales woman who walked me through the complete process. This was at the Garland Lowes on GB tollway.
- OMOscar MarquezDec 9, 20255.0My experience was absolutely amazing, this young gentlemen named Collin helped me put a load into my trunk and as a disabled veteran this was really meaningful. I am really thankful.
- MDMichael DillonDec 2, 20253.0Did not have the Pacific parts I needed as usual and they're higher than home Depot
- CSCalvin StewartDec 2, 20251.0Today I ordered door locks for my home for delivery. At 10:23am I received a text saying the driver made his last delivery and was on the way. At 3pm I checked on the order because it had still not arrived. Status said returned. I checked my credit card and did receive a credit for the product but not the delivery fee. I did not return this product and never received it. I called the store to try to get a new delivery or get my delivery fee back. I was on the phone with them for 45 minutes without resolution and they didn’t seem to care. I didn’t pick the delivery company. I bought the product on their website. That’s the first and last time I will ever do that. They would not put a manager on the phone when I asked for one. I could only talk to a cashier. Not very customer friendly at all.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Garland, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, paint, patio furniture, plumbing, outdoor equipment, and more.
What are the store hours for Lowe's Home Improvement in Garland, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM with some holiday hour exceptions.
What services does Lowe's Home Improvement offer?
Lowe's provides installation services for appliances, flooring, cabinets, lighting, roofing, doors, windows, and more. They also offer in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
Does Lowe's accept multiple payment options?
Yes, Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and check payments.
Are there any nearby banking facilities to Lowe's Home Improvement in Garland, TX?
Yes, there are Bank of America ATMs close to Lowe's, which can be convenient for withdrawing cash during your visit.
Where can I exchange propane tanks near Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby, making it easy to swap your propane tanks after shopping at Lowe's.
Are there any nearby services for key and locksmith needs?
Yes, Minute Key and Minute Key locksmith services are located near Lowe's, useful if you need key duplication or lock services.
Does Lowe's Home Improvement offer easy returns and exchanges?
Yes, Lowe's offers easy returns and exchanges, usually within 90 days of purchase, either online or in-store with proof of purchase.
Does Lowe's provide assistance for tax-exempt purchases?
Customers can apply for a tax-exempt account in-store at the customer service desk.