Lowe's Home Improvement

4.1
2158 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Ft. Worth, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1111 Eastchase Parkway, Ft. Worth, TX
76120, United States

Hours

Reviews

4.1
2,051 reviews
5 stars
1,166
4 stars
453
3 stars
161
2 stars
62
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, including unhelpful staff and long wait times.

Helpful Staff

Despite some negative experiences, several reviews highlight individual employees who provided excellent assistance and went above and beyond to help customers.

Product Availability

Customers generally found the store well-stocked with a good selection of products, although some reported issues with specific items being out of stock.

Curbside Pickup Issues

Multiple reviews mention problems with curbside pickup, including long wait times and incorrect orders being loaded into vehicles.

Store Cleanliness

The store is often described as clean and well-organized, contributing positively to the shopping experience.
  • EE
    Elke
    2 days ago
    5.0
    Great service super friendly. Always willing to help
  • JW
    Jordan Wilcox
    Dec 27, 2025
    2.0
    Poor customer service everyone avoid eye contact and or smart alikey one girl have a positive attitude everyone else sub to below par
  • AW
    Angela Williams
    Dec 10, 2025
    4.0
    Moving boxes
  • JB
    Juan Bennett
    Dec 1, 2025
    5.0
    Thank you Triniti Parker for helping me you did a awesome job with telling me what was suitable for me
  • AJ
    Angela Jones
    Nov 24, 2025
    5.0
    I had went here 3x trying to getting the right dryer duct for my dryer, and when I went to return it I meet Ms. Tina she was so helpful she called another associate to meet to help me find the right part. I went down the aisle to be met by 2 Amazing Veterans Gentlemen Mr. Spencer, and Mr. Don which were very helpful with great formative information concerning dryers. I told them thanks for both of the services, and Mr. Don't informed me he was 88 year's old he still working with a positive attitude.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.