Find everything you need for home upgrades at Lowe’s in Ft. Worth, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, including unhelpful staff and long wait times.
Helpful Staff
Despite some negative experiences, several reviews highlight individual employees who provided excellent assistance and went above and beyond to help customers.
Product Availability
Customers generally found the store well-stocked with a good selection of products, although some reported issues with specific items being out of stock.
Curbside Pickup Issues
Multiple reviews mention problems with curbside pickup, including long wait times and incorrect orders being loaded into vehicles.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
EE
Elke
2 days ago
5.0
Great service super friendly. Always willing to help
JW
Jordan Wilcox
Dec 27, 2025
2.0
Poor customer service everyone avoid eye contact and or smart alikey one girl have a positive attitude everyone else sub to below par
AW
Angela Williams
Dec 10, 2025
4.0
Moving boxes
JB
Juan Bennett
Dec 1, 2025
5.0
Thank you Triniti Parker for helping me you did a awesome job with telling me what was suitable for me
AJ
Angela Jones
Nov 24, 2025
5.0
I had went here 3x trying to getting the right dryer duct for my dryer, and when I went to return it I meet Ms. Tina she was so helpful she called another associate to meet to help me find the right part. I went down the aisle to be met by 2 Amazing Veterans Gentlemen Mr. Spencer, and Mr. Don which were very helpful with great formative information concerning dryers. I told them thanks for both of the services, and Mr. Don't informed me he was 88 year's old he still working with a positive attitude.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Ft. Worth, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Ft. Worth?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Note holiday hours may vary.
Does Lowe's Home Improvement in Ft. Worth offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can grab a meal before or after shopping at Lowe's?
Yes, there are several nearby options including D'em Dogz "Chicago Style", Starbucks, Jack in the Box, Panda Express, OMGMrMunchies, McDonald's, and Charleys Cheesesteaks where you can enjoy a meal or coffee.
If I'm visiting Lowe's in Ft. Worth and need fuel or a quick convenience store stop, what nearby options are available?
Murphy USA, a gas station and convenience store, is located nearby for fueling and quick purchases.
Where can I find locksmith services near Lowe's Home Improvement in Ft. Worth?
Several key and locksmith services are nearby, including minuteKEY, Minute Key, Minute Key Inc., and KeyMe Locksmiths, for your key duplication or locksmith needs.
Are there any hotels or accommodations near Lowe's Home Improvement in Ft. Worth?
Yes, Home2 Suites by Hilton Fort Worth Arlington West is a nearby hotel where you can stay if visiting the area.