Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 6335 Custer Rd is no exception. Our Frisco storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Custer Rd and Collin McKinney Pkwy, we're trusted by neighbors in Allen, Hunters Creek, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.
Love this location ! Very helpful and a great intro price. The security here is top notch with many cameras. Very helpful and polite staff.
DB
Deeanna Brown
Apr 15, 2026
5.0
Very clean and easy process! The manager Cody was very helpful
JG
Jordan Gibson
Apr 2, 2026
5.0
Thank you for making this process easy and affordable!
RG
Rachel Griffin
Apr 2, 2026
5.0
Hannah was so helpful, Thank you!
AO
Avid Objector
Mar 6, 2026
3.0
Mostly an ok experience. The people are decently nice.
Two not great things that earned the three-star review.
1) You can't text with the workers here like you can at some ESS places. It's more inconvenient to store items here for that reason.
2) They left the gates wide open and the building doors unlocked for a significant amount of time a few months back and someone messed with the lock on my unit during that time. I don't think anyone got into my unit, but they definitely had a great opportunity to - an opportunity they shouldn't have had. I didn't get any communication about any problems or time frame for a solution. I just happened to go to my unit twice in one week and found it like that.
Reply to their response: Why does any place that gets a not-great review think it somehow helps their business to give an insincere apology and a phone number that'll likely lead to some huge run-around and a bunch of useless hassle if someone calls it? What could they even do if I called that number and talked to someone in authority in the company? Can they go back in time and properly lock up their facility? LOL!! Good thing we're all stupid enough to think this reply means anything. I should take off another star for the blatant manipulation in that response, but I think it does enough damage all on its own.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Frisco, Plano, Garland, Fairview, Lucas, Parker, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Custer Rd and Collin McKinney Pkwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Frisco?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/texas/frisco/6531.
Does Extra Space Storage offer climate-controlled storage units?
Yes, they offer climate-controlled storage units ideal for temperature sensitive items, along with standard units without climate control.
Are drive-up storage units available at this location?
Yes, drive-up units are available, making it easy to move large or heavy items directly to your unit with vehicle access.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa payments.
Is there an on-site manager at Extra Space Storage?
Yes, an on-site resident manager is available to assist with your storage needs.
Are moving and packing supplies available for purchase?
Yes, Extra Space Storage offers moving and packing supplies both online and at their facility.
What are the closest landmarks or intersections near Extra Space Storage?
Extra Space Storage is located near the intersection of Custer Rd and Collin McKinney Pkwy in Frisco, TX.
What nearby places can I visit around Extra Space Storage?
Nearby places include Walmart for shopping and optometry services, LA Fitness and British Swim School for fitness activities, and various dining options like Raising Cane's and Pizza Jukebox, offering convenient options before or after your storage visit.
How can nearby transit and businesses help me when visiting Extra Space Storage?
Nearby businesses like Walmart Auto Care Centers and Walmart Photo Center provide additional services, while fitness centers such as LA Fitness and British Swim School offer opportunities to combine errands or workouts with your storage visits, enhancing convenience.
Are there nearby real estate agents close to Extra Space Storage?
Yes, nearby real estate agents include Kim Miller, Realtor and Acquisto Real Estate, which can be useful if you are moving and need assistance with property services.
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