Business Details
About
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
171 reviews
5 stars
149
4 stars
10
3 stars
4
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful throughout the purchasing process.
Delivery Issues
Several reviews highlighted frustrations with delivery delays and lack of communication regarding order status.
Product Quality
Customers expressed satisfaction with the quality and versatility of the Lovesac products, particularly the sactionals.
Sales Experience
The in-store experience was frequently described as enjoyable, with staff providing thorough explanations and assistance without being pushy.
- KFKristin FloresDec 22, 20251.0Horrible customer service will promise a delivery date and fail to meet it and not give updates. I asked how it would be shipped. Seeing was already passed the promised delivery date and they told me ground. I said why wouldn’t y’all ship it airfreight seeing it’s already passed a promised delivery date. They said they don’t know. I have to speak with the supervisor. They said they don’t have anyone I can speak with. They don’t know how to get answers. Do not recommend this company. Poor leadership, poor organization. I don’t see it staying in business very long.
- JJJordanSep 26, 20255.0John helped me out with a payment and was great to work with!
- JLJason LoeschDec 15, 20225.0Great customer service and friendly! Explained how everything works and demonstrated the speakers in the couch
- MSMiranda SheridanDec 27, 20185.0I absolutely loved this store and the customer service the worker provided us. She was extremely helpful and very knowledgeable about everything. This was my first time buying a couch but this will not be the last time I buy from Lovesac!!
Frequently Asked Questions About Lovesac
What types of furniture does Lovesac in Baybrook Mall offer?
Lovesac offers customizable Sacs and Sactionals, sectional couches, bean bag chairs, outdoor furniture, and ottomans designed for comfort and adaptability.
What are the store hours for Lovesac at Baybrook Mall?
Lovesac is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lovesac at Baybrook Mall offer pickup or delivery services?
Lovesac at Baybrook Mall does not offer in-store pickup, but every order comes with free delivery and a risk-free 60-day home trial.
What payment options are accepted at Lovesac Baybrook Mall?
Lovesac accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is Lovesac at Baybrook Mall accessible for wheelchair users?
Yes, the Lovesac store at Baybrook Mall has a wheelchair accessible entrance.
How can I contact the Lovesac store at Baybrook Mall?
You can contact Lovesac Baybrook Mall by phone at +1 281-709-2947 or email baybrook@lovesac.com.
What nearby stores can I visit along with Lovesac at Baybrook Mall?
Nearby stores include Lululemon Athletica, Primp and Blow Baybrook (hair salon), Versona women's clothing store, and Lucchese Bootmaker shoe store.
Are there dining options near Lovesac at Baybrook Mall?
Yes, nearby dining options include Salata salad bar, Uberrito Mexican Grill, The Great Greek Mediterranean Grill, Gloria's Latin Cuisine, and Grimaldi's pizza restaurant.
Can I visit beauty and spa services near Lovesac at Baybrook Mall?
Yes, nearby beauty services include Primp and Blow Baybrook for hair and makeup, Anthony Vince Nail Spa, LaserAway for skin care and hair removal, and Amerejuve spa.
How can I learn more or shop online from Lovesac?
You can visit their website at http://www.lovesac.com/ or download their apps available on Android and iOS to customize and order furniture.