Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers?
US Storage Centers provides gate access daily from 6:00 AM to 9:00 PM.
When is the office of US Storage Centers open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there items I cannot store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease at US Storage Centers?
No, storage units are rented on a month-to-month basis with no long-term commitments.
What forms of payment are accepted at US Storage Centers?
Payments may be made by checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can reserve and rent a storage unit anytime online through their website without any credit card holds.
Is it possible to buy moving supplies at US Storage Centers?
Yes, boxes, locks, and other moving supplies are available for purchase conveniently at the facility.
What are nearby places of interest around US Storage Centers in Fort Worth?
Nearby places include Keller Mover's for moving services, WhiteWater Express Car Wash for vehicle cleaning, and HTeaO Fort Worth - Golden Triangle & Beach for tea and smoothies.
Where can I grab a quick meal near US Storage Centers?
Nearby fast food options include Wendy's, Taco Bell, Sonic Drive-In, and Waffle House, all within a short distance from the storage facility.
What other services can I find near US Storage Centers in Fort Worth?
There are various services nearby like Barkman & Smith Physical Therapy, West Keller Dental, and Quality Commercial and Residential Roofing, providing health and home services.