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Shop at your Fort Worth, TX Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Fort Worth area
Customer service experiences are mixed; while some customers praise the helpfulness and responsiveness of staff, others report poor service and unhelpful interactions.
Product Selection
The store offers a wide variety of unique and useful organizational products, with many customers expressing satisfaction with the selection.
Pricing Concerns
Many customers find the prices to be high, with some expressing disappointment over the cost relative to product quality.
Store Environment
The store is generally described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.
Curbside Pickup Issues
Several customers reported frustrations with the curbside pickup process, citing long wait times and confusion regarding order readiness.
DW
Dale Weerts
Oct 21, 2025
5.0
I hope this place never goes away, but in today's economy , you just never know. I always find interesting things for storage needs.
RK
Rachel Koons
Sep 4, 2025
1.0
Every time I go to pick up an order and I select that I’m in my car they never come out to bring it to me. I have to wait for so long before walking inside and seeing 4 employees doing nothing and ask for my pickup order. It’s so frustrating!
RM
Ryan M
Jun 2, 2025
1.0
Spent thousands here last year on Elfa shelving and totes. One or my totes got a broken lid. Came back to buy a replacement lid, brought my broken one with me, and it turns out they won't sell you just a lid. Would have to spend $19 to buy the whole new tote. What a stupid policy and waste of plastic. Really poor customer service on their part
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Fort Worth?
You can choose free in-store or curbside pickup, and same day or no-contact delivery services.
Does The Container Store offer special financing options?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can The Container Store provide professional in-home design services?
Yes, free in-home designers can visit your home to create a detailed proposal for customizing your space.
Is it possible to get a free design consultation if I don’t live near a store?
Yes, you can schedule a Virtual Design appointment and work with a specialist remotely via phone, tablet, or computer.
What professional organization services does The Container Store offer?
In-Home Organizers will come to your home to organize, label, donate items, and handle returns as needed with a detailed proposal.
Are there different styles of custom closet and shelving available?
Yes, The Container Store offers various exclusive custom spaces ranging from solid steel to luxury built-in wood to fit any style and budget.
What are The Container Store's regular hours of operation?
Open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM; holiday hours vary.
Which counties does The Container Store in Fort Worth serve?
The store serves the counties of Tarrant, Wise, Parker, and Johnson in Texas.
What nearby restaurants can I visit before or after shopping at The Container Store?
You can enjoy a meal at nearby Slice City Pizza, Nekter Juice Bar, or Thailicious for a variety of food options.
Are there any nearby wellness and beauty services close to The Container Store in Fort Worth?
Yes, Beverly Hills Rejuvenation Center Fort Worth and FACE FOUNDRIÉ - Fort Worth spa and beauty salon are located nearby for your relaxation needs.
Where can I find other retail stores near The Container Store in Fort Worth?
Nearby retail stores include New Balance, LOFT, James Avery Artisan Jewelry, and Tempur-Pedic USA for shopping variety.