The Container Store

4.3
301 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Fort Worth, TX Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Fort Worth area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
4601 West Freeway, Fort Worth, TX
76107, United States

Hours

Reviews

4.3
292 reviews
5 stars
186
4 stars
61
3 stars
23
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customer service experiences are mixed; while some customers praise the helpfulness and responsiveness of staff, others report poor service and unhelpful interactions.

Product Selection

The store offers a wide variety of unique and useful organizational products, with many customers expressing satisfaction with the selection.

Pricing Concerns

Many customers find the prices to be high, with some expressing disappointment over the cost relative to product quality.

Store Environment

The store is generally described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.

Curbside Pickup Issues

Several customers reported frustrations with the curbside pickup process, citing long wait times and confusion regarding order readiness.
  • DW
    Dale Weerts
    Oct 21, 2025
    5.0
    I hope this place never goes away, but in today's economy , you just never know. I always find interesting things for storage needs.
  • RK
    Rachel Koons
    Sep 4, 2025
    1.0
    Every time I go to pick up an order and I select that I’m in my car they never come out to bring it to me. I have to wait for so long before walking inside and seeing 4 employees doing nothing and ask for my pickup order. It’s so frustrating!
  • RM
    Ryan M
    Jun 2, 2025
    1.0
    Spent thousands here last year on Elfa shelving and totes. One or my totes got a broken lid. Came back to buy a replacement lid, brought my broken one with me, and it turns out they won't sell you just a lid. Would have to spend $19 to buy the whole new tote. What a stupid policy and waste of plastic. Really poor customer service on their part
  • CH
    Carla Humphrey
    May 7, 2022
    5.0
    Very nice store and people.

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.