Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fort Worth, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,574 reviews
5 stars
1,453
4 stars
594
3 stars
200
2 stars
92
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers appreciated the variety of products available, but some reported issues with items being out of stock despite being marked as available.
Store Cleanliness
The store was generally noted as clean and organized, although some customers mentioned cluttered aisles.
Installation Issues
Several customers expressed frustration with installation services and order fulfillment, citing delays and poor communication.
Veteran Support
Positive remarks about the store's support for veterans, including discounts and dedicated parking.
- DCDerik Cosio3 days ago1.0Birdie, the front manager is very rude and needs to get her self Check out area Employees coordinated properly. If not, you'll be waiting there forever. Because the staff is improperly ran. At self check out and it's sad because they don't have any real registers other than a lumber and a lawn garden with real people that can actually help you
- AWAngela WilliamsNov 13, 20252.0The change that dimensions of their house Xtra large moving boxes!
- KPKathy PriceNov 13, 20255.0Purchased appliances from Lowe’s in Lake Worth and I must say that was a wonderful experience. Shannon is so knowledgeable and professional, she answered all my questions and made the whole process of buying appliances easy. I felt assured and happy with my purchases when I left the store. I will be coming back to this Lowe’s for all my home needs. Thank you so much Shannon!
- BHBecky HarrisNov 8, 20255.0I have spent thousands of dollars at Lowe’s but they have stolen $391 from me. They charged my card. The order was canceled and they refused to refund the money back to me. Don’t ever trust Lowe’s for their customer service because they have no conscience This is an update on my review. I went into Lowe’s today and spoke with the general manager, and he corrected everything and gave me back my refund and took care of me so I’m changing my review from a one star to a five star.
- PPPitaNov 2, 20251.0Terrible customer support service over the phone. They hanging up on you. When you call back they are rude and say, they don't have a rental anymore. They don't even say their name or what department. Lowe's do better! Called 11/2/25 1:15 pm....... Get better operators that would greet you and say their name and direct you to the right department. Departments answer with courteous greeting and your name and how can you help them.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fort Worth?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing supplies, and more.
What are the store hours for Lowe's Home Improvement in Fort Worth?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What is Lowe's return policy for items purchased?
Most items can be returned within 90 days. Online returns can be started in your Order History, and in-store returns require proof of purchase at the customer service desk.
What types of installation services does Lowe's offer?
Lowe’s offers installation for appliances, cabinets, flooring, windows, doors, lighting, HVAC, decking, fencing, and much more to assist with your home improvement projects.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
How can nearby places like Schlotzsky's or IHOP be useful when visiting Lowe's?
You can enjoy meals or snacks at nearby restaurants like Schlotzsky's or IHOP before or after shopping at Lowe’s, making your trip more convenient and enjoyable.
Is there a nearby fitness center close to Lowe's for customers interested in combining errands with a workout?
Yes, 24 Hour Fitness - Lake Worth is near Lowe's, allowing customers to work out or attend fitness classes before or after shopping for home improvement needs.
Are there other home improvement or hardware stores near Lowe's in Fort Worth?
Nearby hardware-related stores include Harbor Freight Tools and Gander Outdoors, which can provide additional options when shopping for tools and outdoor equipment.