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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fort Worth, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,591 reviews
5 stars
1,462
4 stars
598
3 stars
203
2 stars
92
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unhelpful.
Product Availability
Customers expressed frustration over the lack of certain products and inconsistent stock levels, particularly in the garden center and with specific items.
Store Experience
The store is generally viewed as clean and well-organized, but some customers reported difficulties in navigating aisles and finding assistance.
Refund and Order Issues
Several reviews highlighted problems with refunds and order fulfillment, leading to dissatisfaction with the overall purchasing experience.
- KHKenneth H6 days ago5.0Looking for new windows for my house just two though Winslow's check out their prices pretty good less expensive than others
- SJSteven JonesJan 4, 20263.0Very disappointing compared to Home Depot.
- SMSalvador MolinaJan 2, 20261.0Customer service is useless , first and last time shopping here I’m sticking to Home Depot
- MDMyrick DeanDec 29, 20251.0The worst experience at a paint desk i have ever had. Not only from the know it all attitude the workers had but the simple fact of them having no idea what they are doing after standing for 30 minutes waiting on them to figure out how to match paint. Decided to go to homedepot where they were able to match within 10 minutes.
- WHWill HallDec 16, 20251.0Found the two ladies at the return counter very rude and curt. I’m a world where there so many other options, management should reevaluate the staffing choices and at the very least, not have these two customer facing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fort Worth?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing supplies, and more.
What are the store hours for Lowe's Home Improvement in Fort Worth?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What is Lowe's return policy for items purchased?
Most items can be returned within 90 days. Online returns can be started in your Order History, and in-store returns require proof of purchase at the customer service desk.
What types of installation services does Lowe's offer?
Lowe’s offers installation for appliances, cabinets, flooring, windows, doors, lighting, HVAC, decking, fencing, and much more to assist with your home improvement projects.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
How can nearby places like Schlotzsky's or IHOP be useful when visiting Lowe's?
You can enjoy meals or snacks at nearby restaurants like Schlotzsky's or IHOP before or after shopping at Lowe’s, making your trip more convenient and enjoyable.
Is there a nearby fitness center close to Lowe's for customers interested in combining errands with a workout?
Yes, 24 Hour Fitness - Lake Worth is near Lowe's, allowing customers to work out or attend fitness classes before or after shopping for home improvement needs.
Are there other home improvement or hardware stores near Lowe's in Fort Worth?
Nearby hardware-related stores include Harbor Freight Tools and Gander Outdoors, which can provide additional options when shopping for tools and outdoor equipment.