Lowe's Home Improvement

4.1
2496 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fort Worth, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4305 Bryant Irvin Road, Fort Worth, TX
76132, United States

Hours

Reviews

4.1
2,324 reviews
5 stars
1,295
4 stars
518
3 stars
179
2 stars
92
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being helpful while others are described as rude or unresponsive.

Product Availability

Customers noted issues with product availability and online ordering, with some items listed as in stock but not found in-store.

Store Condition

The store is generally reported as clean and well-organized, although some customers mentioned outdated equipment like shopping baskets.

Staff Knowledge

While some staff members are praised for their knowledge and helpfulness, others are criticized for being unhelpful or lacking product knowledge.
  • AM
    Abraham Martinez
    2 days ago
    1.0
    Terrible customer service and terrible attitude. Almost like it pains them to do their job.
  • ZM
    Zackary McKay
    Dec 31, 2025
    5.0
    Had a great shopping experience, Janet was very kind and helpful at check out. Have a happy new year!
  • CS
    Cynthia Scaife
    Dec 30, 2025
    5.0
    I’m a do it sulfur and like to get supplies tools and needed items for my projects here at Lowe’s
  • DJ
    Dawn JaneRae
    Dec 28, 2025
    2.0
    Never received help and was not even acknowledged for the incident at exit of store , tried to call store no contact was obtained, person hung up on me
  • PW
    Paul Wei
    Dec 28, 2025
    1.0
    The on-line order system is like a 3rd world country one. It did not work at all. Maybe I will go to home depot to do the business.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.