Extra Space Storage

4.9
280 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5900 Bryant Irvin Rd in Fort Worth, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, golf carts available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5900 Bryant Irvin Rd, Fort Worth, TX
76132, United States

Hours

Reviews

4.9
280 reviews
5 stars
266
4 stars
6
3 stars
1
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Megan and Ken, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several reviews mentioned unexpected price increases after promotional rates, leading to dissatisfaction among some customers.

Security Concerns

There were serious concerns raised about security, including reports of break-ins and inadequate measures to protect units.

Overall Experience

Despite some negative feedback regarding pricing and security, many customers reported positive experiences and would recommend the facility.
  • KL
    Katie Lile
    2 days ago
    5.0
    I stopped by to get pricing and ask a few questions, and Megan—the manager—was so helpful. She was very knowledgeable and friendly. Amazing customer service! I’m not quite ready to rent a unit yet, but I will definitely be coming back soon.
  • TM
    Theresa M
    Nov 14, 2025
    5.0
    I definitely recommend this self storage facility. There are three right down the street from each other. When I walked into this one, Megan was super helpful. She explained everything thoroughly and even showed me every storage unit available that fit my needs. She also helped me identify what I would need and the Most cost-effective way. I’d also like to note that they are very transparent in their pricing. 20 years ago I rented from this facility, and now I have a need for additional storage and I’m back.
  • HH
    Heidi
    Oct 30, 2025
    1.0
    Don’t let the high rating fool you. Before Extra Space and Storage bought the place over a year ago, this small mom and pop storage was amazing. Now, fees have tripled over night sometimes rate increase twice in one year. App to open gate has never worked and let me tell you about security. Well, there is none. Several months ago the place was broken into 3 different times over the course of 3-4 weeks. I know that because my unit was broken into twice within a week. It was on an aisle end unit right next to camera that was busted on second break in. They still have not updated their perimeter security much less adding additional barriers to prevent theft once they’re inside. Oh then after a month my unit got broken into twice, they increased my monthly rate by over 50%. I had to beg corporate to give me one month free because of my inconvenience. I suggest you find another individually owned storage place and stay away from corporate owned ones because of poor service, security, and things never working.
  • CC
    Chris Cullum
    Oct 22, 2025
    5.0
    Megan is rockstar. She was able to answer all my questions and guided me towards what works best for my situation. Highly recommend her and this location!!!
  • MR
    Mishelle Rios
    Oct 13, 2025
    5.0
    Very clean, well lit, no bugs, and the manager was extremely helpful. I have been to a few places looking and the customer service has been the absolute best here with Megan. Thank you!!!!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.