Extra Space Storage

4.8
1237 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 990 Alta Mere Dr in Fort Worth, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, non climate controlled units available, lifts available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
990 Alta Mere Dr, Fort Worth, TX
76116, United States

Hours

Reviews

4.8
1,237 reviews
5 stars
1,147
4 stars
42
3 stars
18
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for exceptional service.

Cleanliness and Security

The facility is noted for being clean, well-maintained, and secure, with effective security measures in place.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected rate increases and perceived misleading promotional practices.

Ease of Process

Customers frequently mention the straightforward and efficient process for renting units, with quick check-ins and easy access.
  • KD
    keith ditto
    3 days ago
    5.0
    We rented space for a trailer and the whole thing went very smoothly!
  • AA
    Anastasios Athanasopoulos
    3 days ago
    5.0
    Ken Apple helped me through my storage rental process seamlessly and made it extremely easy for me to move on in! I would highly recommend this business!
  • MV
    Miranda Vilchis
    Nov 7, 2025
    5.0
    the best experience with ken was so friendly my unit was clean and everything was safe!
  • VW
    Vanessa Ward
    Oct 29, 2025
    5.0
    The representative was pleasant and informative. We easily obtained an unit in a timely manner with no issues. Definitely, recommended this facility.
  • MW
    Marcus Wilcox
    Oct 28, 2025
    1.0
    This review is 100% accurate and based on firsthand experience. 🚩 Red Flag #1: The “first month free” promotion is misleading. They charge a processing fee, so it’s not truly free — just clever marketing. 🚩 Red Flag #2: They raise your rates without warning, claiming it’s due to “taxes.” The first increase happened without any notice or communication. 🚩 Red Flag #3: After several months, we downsized to a smaller unit to reduce costs. Two months later, they raised our rate again to $93, claiming a mailed notice was sent — but that is false. We never received any notice, and when asked, they couldn’t produce proof or a copy of it. We’re now paying $93 for one of the smallest units. The issue isn’t the price — it’s the deceptive billing and lack of transparency. ⚠️ Buyer Beware: Do not leave your card on file. This company engages in shady, unethical business practices and takes advantage of loyal customers. Avoid this location if possible.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.