Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Forney, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,766 reviews
5 stars
997
4 stars
384
3 stars
138
2 stars
69
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing rudeness, lack of assistance, and unresponsiveness as major issues.
Product Availability
Customers expressed frustration over inaccurate inventory and delivery issues, often finding items out of stock or experiencing delays in delivery.
Store Cleanliness
The store was generally noted as clean and well-organized, with some customers appreciating the tidy environment.
Staff Helpfulness
While some employees were praised for their friendliness and helpfulness, others were criticized for being unhelpful or unavailable.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including missed deliveries and damaged items upon arrival.
- TETaiye Elisha2 days ago5.0Great Customer Service, Excellent Staff-Friendliness, An Attractive Store Appearance, Phenomenal Customer Engagement, High Levels Of Product Quality, Great Store Location And Helpful To All Beings. Fantastic Store!!!!!!
- HKHarold KinesNov 12, 20251.0First and last time ordering with lowes, worst customer service I've ever experienced.
- KBKimberly BlackNov 11, 20255.0Had a great experience! Juan took extra time to show us different quality appliances that fit our budget. We bought the whole kitchen set up from him. He took time to show me everything and explain the warranty’s and perks to each different appliance. Excellent job sir!!
- MSM SamNov 6, 20253.0Can't get no customer help.
- ASAdry SmithOct 23, 20255.0Today, Lowes brought several appliances to my house in the city of Terrell. Mr. Abel & Luis had excellent communication and punctuality. They were super professional and the delivery was exactly on time. I got my New Stove/Refrigerator/dishwasher/microwave for SUPER!!! PRICE and GREAT DISCOUNTS 👍 👌 😀
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer in Forney, TX?
Lowe's Home Improvement in Forney, TX offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more. They also provide services such as installation and delivery.
What are the operating hours for Lowe's Home Improvement in Forney, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hours variations.
Does Lowe's Home Improvement in Forney, TX offer delivery and pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Forney, TX?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special programs or associations connected with Lowe's Home Improvement?
Yes, Lowe's is associated with programs like Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, and Habitat for Humanity among others.
Which nearby businesses can I visit before or after shopping at Lowe's Home Improvement in Forney, TX?
Nearby places include Experts Garage Door Repair Installation Process for garage services, Blue Rhino Propane Exchange for propane needs, and local eateries like Wingstop and Thai Square Sushi, ideal for a meal before or after your visit.
Where can I find key and locksmith services near Lowe's Home Improvement in Forney, TX?
You can visit minuteKEY or Minute Key, both nearby locksmith services, convenient for your key replacement needs when shopping at Lowe's.
Are there any fitness or wellness centers near Lowe's Home Improvement in Forney, TX?
Yes, Anytime Fitness gym and wellness locations like Greater Therapy Centers and Hunt Regional Physical Therapy are nearby, perfect for health and fitness needs before or after your Lowe's visit.
Does Lowe's Home Improvement provide expert installation services for home improvement projects?
Yes, Lowe's offers a variety of professional installation services including appliances, flooring, cabinets, HVAC, lighting, doors, windows, and more.