Lowe's Home Improvement

4.1
1882 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Euless, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3000 State Highway 121, Euless, TX
76039, United States

Hours

Reviews

4.1
1,735 reviews
5 stars
1,022
4 stars
337
3 stars
115
2 stars
62
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness, there were numerous complaints about rude or unhelpful employees, particularly at the customer service desk.

Store Cleanliness

Many reviews highlighted the store's cleanliness and organization, with customers appreciating the neat appearance.

Inventory Issues

Several customers reported problems with inventory management, noting that items were often out of stock or not where the app indicated.

Delivery Problems

Multiple reviews mentioned issues with delivery services, including missed deliveries and poor communication regarding order status.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others vowed not to return due to negative interactions.
  • EM
    Edgar Mata
    Nov 10, 2025
    1.0
    No recomiendo esta tienda compre una maquina de pintar y solo funcionó 2 semanas y no quisieron aceptar que la devolviera, ni una estrella se merecen.
  • JB
    Jason Bosques
    Nov 4, 2025
    5.0
    I saw this woman with long black hair in a light blue vest, she was very helpful and friendly all the while she pulled 16 footers all by herself. Which is insane, do better Lowes.
  • AK
    Aj Khan
    Nov 4, 2025
    1.0
    I used to shop here a lot. Andrew and Collin at the pro desk are awesome but it’s turned into a joke. Not only has the customer service gone downhill but the their incompetence apparently reflects to customers you bring in to them. I’ve not only pulled my account from them but also 2 other builders we work with as well. They harass you for their screw ups time and time again. Their delivery is a joke as well. Then they hide behind that they don’t control it. Stay FAR AWAY from this store. Go to another Lowe’s or Home Depot. Save yourself a headache from their bs.
  • MK
    Melody Khavari
    Oct 27, 2025
    5.0
    I’d like to recognize Mysty at Lowe’s for her outstanding customer service. She took the time to help me find the exact fertilizer I needed and even assisted me all the way to my car. Her kindness and dedication to helping customers truly deserve appreciation. Thank you, Mysty, for your exceptional service!
  • JS
    Jay S
    Oct 20, 2025
    5.0
    Since my lawn service providers wanted an access of $1,200.00 add sprinklers to my back yard, I opted to do an above ground sprinkler instead. So, I headed to our local Lowe's Home Improvement store. This store is very neat in appearance, organized, clean, and well stocked. I confidently headed straight to the plumbing section of the store and began purchasing the needs materials. Mr. Jack who worked on the plumbing department in the store, was very instrumental in assisting me in gathering the correct materials to complete my dyi sprinkler system for my back yard. He was very polite, efficient and knowledgeable in his craft and made it easy in purchasing my materials. With the mate in tow I headed to the cashier area in the garden department to check out. Ms. Debbie, was the cashier, and she was polite, with a nice smile and very welcoming, she was very efficient and ensured I had everything needed. I tried to use the receipt to give a review there hoo, but could not get it to work.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.