Brand Certified
Lowe's Home Improvement
4.1(4151 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
11950 Rojas Drive, El Paso, TX
79936, United States
Certified by Lowe's Home Improvement • May 03, 2026
(915) 592-5933
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/TX-El-Paso/1146?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1146-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in El Paso, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
4,151 reviews
5 stars
2,457
4 stars
814
3 stars
304
2 stars
148
1 star
428
- VVvalakApr 22, 20265.0Jordie is amazing! They are super patient and helpful with our $5k purchase. It took almost an hour cuz of the system but they stayed super calm and professional, which helped us stayed worried-free. Thank you again ♡
- QRQueta & Ricky RomoApr 15, 20265.0We want to thank Jose from appliances, he was so helpful and was able to assist with an issue we had with our warranty policy today. He went above and beyond providing amazing customer service for us.
- GDGali DobbieApr 4, 20261.0Beware that they mess up with online orders all the time. They send you a text saying your order is ready and have you wait close to an hour.
- BVBeatrice ValtierrezApr 2, 20261.0If I could it would be no stars at all. I've gone several times for pickup and my item is never ready or cannot be found. I have waited an hour plus for my items. You would think that when you receive a notification that your item is ready that its is ready to be picked up, nope they can never find the item and or it's still in "receiving". They are unorganized and incompetent.
- BBBlueMar 31, 20265.0I was frustrated and upset, but Roy was helpful and able to assist. He used his best judgment. Thank you for going above and beyond. I was out of the warranty date. Thank you, sir.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in El Paso, TX?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and much more at Lowe's in El Paso, TX.
What services does Lowe's Home Improvement offer?
Lowe's provides installation services for appliances, cabinets, flooring, blinds, fences, roofing, and more, along with expert advice and in-store shopping.
What are the store hours for Lowe's Home Improvement in El Paso?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places I can visit when shopping at Lowe's Home Improvement in El Paso?
Nearby places include Jason's Deli for sandwiches, DSW Designer Shoe Warehouse for footwear, and The Joint Chiropractic for health services, making it convenient to shop and dine or attend to wellness needs.
Is there a place nearby where I can exchange propane tanks while visiting Lowe's?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange propane tanks conveniently while shopping at Lowe's.
What family-friendly shopping options are near Lowe's Home Improvement?
Nearby family-friendly stores include Carter's and OshKosh B'Gosh for children's clothing and Kohl's department store, all within convenient distance of Lowe's.
How can Lowe's help me with my home improvement projects as a beginner or a professional?
Lowe's provides a wide selection of products, expert advice, installation services, and convenient shopping options to support both beginners and professionals in their home improvement projects.
Brand Certified Facts from Lowe's Home Improvement
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