Business Details
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Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,800 reviews
5 stars
2,476
4 stars
156
3 stars
51
2 stars31
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Many reviews highlighted the good quality of the furniture, although some mentioned concerns about pricing.
Shopping Experience
The shopping atmosphere was described as pleasant, with customers appreciating the lack of pressure while browsing.
Staff Knowledge
Several customers noted the staff's expertise in furniture options and care, enhancing their overall experience.
- DSDiana saenz2 days ago5.0Thanks to Alonso we were able to pick out the perfect sectional and bedroom set! He was extremely helpful and knowledgeable!
- DMDania MolinaJan 5, 20261.0Realicé la compra de un sofá en octubre con la intención de tenerlo para las festividades de diciembre. Lamentablemente, el pedido no se cumplió como se prometió. Solo se entregó una parte del sofá, ya que la otra llegó incorrecta, y a la fecha (enero) aún no he recibido la pieza faltante. Muy mala experiencia: retrasos, errores en el pedido y cero seguimiento. No recomiendo comprar aquí si necesitas algo en una fecha específica o esperas un servicio responsable.
- RCRichard CannarsaJan 4, 20265.0No high pressure sales, Xavier showed us a few items and let us wonder, calling him over for deeper Explanation on styles, colors etc. he helped as needed. Great shopping experience.
- PBPATRICK BICKERSJan 3, 20262.0Khalil Smith is a great salesman. He has taken great care of me upon every visit. I purchased a discontinued item and needed it disassembled to fit in my car. I agreed, made the purchase and Khalil had the warehouse guys disassemble the table. The guy brought the table out to load in my car, he informed of a two screws being stripped and could not be removed. I found several other screws that were stripped. I now must but find replacement screws to re-assemble my table. To say the least, I was not pleased with the outcome of my delivery. If I do business with the company in the future, I won’t request anything special from the warehouse. Thank you.
- MRMedical RepJan 1, 20265.0Salesman Alonzo was amazing . I have often walk out of stores because of salesmen hovering over us ,and harassing us.Our salesman Alonzo let us know he was around if we needed assistance or had questions, then gave us our space ♥️ GREAT JOB Alonzo!!!
Frequently Asked Questions About Furniture Row
What are the store hours for Furniture Row in El Paso, TX?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of payment does Furniture Row accept?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What products does Furniture Row offer?
Furniture Row offers a variety of products including leather and upholstered furniture, dining and accent tables, sofas and sectionals, recliners, shelving, home entertainment and office furniture, lamps, mirrors, dressers, bed frames, linens, rugs, and more.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers delivery services and financing options to customers.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair-accessible entrance and wheelchair-accessible parking available.
Where is Furniture Row located in El Paso?
Furniture Row is located at 11835 Gateway West, El Paso, TX 79936, United States.
Are there any hotels near Furniture Row for out-of-town customers?
Yes, nearby hotels include Holiday Inn Express & Suites El Paso I-10 East and Palace Inn Blue El Paso, providing convenient accommodation options for Furniture Row customers.
What dining options are available near Furniture Row?
Local dining options near Furniture Row include Twisted Tenders, Logan's Roadhouse, Outback Steakhouse, Taco Cabana, and Romano's Macaroni Grill, offering a variety of American, steakhouse, and Mexican cuisine.
Are there entertainment venues near Furniture Row?
Yes, nearby entertainment venues include Tinseltown Cinemas, Eastpoint 12 Movies, Cinemark Tinseltown Las Palmas XD and ScreenX, Cinemark 20 and XD, and Green Door music venue for movies and concerts.
How can customers contact Furniture Row for inquiries?
Customers can contact Furniture Row by phone at +1 915-592-0492 or toll-free at +1 844-763-6278, or by email at customerservice@furniturerow.com.