Extra Space Storage

4.9
742 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6950 Helen of Troy Dr in El Paso, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6950 Helen of Troy Dr, El Paso, TX
79911, United States

Hours

Reviews

4.9
742 reviews
5 stars
692
4 stars
24
3 stars
10
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive to their needs.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Rate Increases

Several reviews expressed dissatisfaction with frequent and substantial rate increases, leading to frustration among long-term customers.

Easy Process

Many customers found the rental process to be quick and straightforward, with efficient online options available.
  • CB
    Caroline Bik
    4 days ago
    5.0
    Excellent service from BiBi and Christine. Super helpful setting up rental units and processing paperwork. They made everything clear and straightforward.
  • MR
    Mark Ryan
    Jan 2, 2026
    5.0
    Renting online was quick and simple
  • JJ
    Jorge Jaramillo
    Dec 22, 2025
    5.0
    Very helpful staff, sign up was very easy.
  • MS
    Mariaelena Sanchez
    Dec 13, 2025
    5.0
    Thank you Eddie for your outstanding service! You were friendly, respectful and very helpful. Moving is very stressful and it was very nice hearing a friendly voice on the phone and was not disappointed when we arrived at the facility Thank you again 🙏😃
  • EZ
    elias zuniga
    Dec 12, 2025
    5.0
    Nice customer service. Answer all my questions. Thank you Robert

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.