Extra Space Storage

4.9
736 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6950 Helen of Troy Dr in El Paso, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6950 Helen of Troy Dr, El Paso, TX
79911, United States

Hours

Reviews

4.9
736 reviews
5 stars
686
4 stars
24
3 stars
10
2 stars
6
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Christin and other team members.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Rate Increases

Several reviews highlighted concerns about significant rate increases over time, leading to dissatisfaction among long-term customers.

Easy Process

Many customers appreciated the smooth and efficient process for renting units, including quick service and helpful staff.

Security and Accessibility

Customers felt secure with their belongings due to the facility's good lighting, security measures, and convenient access.
  • JD
    Jill Darling
    5 days ago
    5.0
    The team is always looking out for the renters. If anything doesn't look right, I get a call immediately. Appreciate you guys!
  • CC
    Carlos Calvillo
    5 days ago
    5.0
    Store manager - Christin was amazing!
  • MC
    Martha Colon
    Nov 13, 2025
    1.0
    Everything went well until they increased by double my rent without any notice. When I called they said they sent me a letter to the address on file , which I never received. Don’t know what address they use. I live in FL.
  • GC
    Galaxy Chungus
    Oct 23, 2025
    1.0
    Doubling rates after 2 months. For $50 to $100, for a 5x5… y’all are absolutely insane. The class action suit in Cali a few years back taught you nothing.
  • AD
    Anella Dozier
    Oct 20, 2025
    5.0
    No issues in the times we have had our storage. Staff is helpful. Thank you!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.