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Extra Space Storage
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Extra Space Storage

4.8
(728 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 135 N Resler Dr in El Paso, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, military discount, commercial tenants, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
135 N Resler Dr, El Paso, TX
79912, United States

Hours

Reviews

4.8
728 reviews
5 stars
677
4 stars
25
3 stars
8
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jack consistently received praise for his exceptional customer service, professionalism, and willingness to help customers with their needs.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed frustration over unexpected price increases and perceived bait-and-switch tactics regarding rental rates.

Accessibility

While many reviews highlighted the ease of access and convenience of the facility, some customers reported issues with access doors and office hours.
  • CM
    Crystal Moran
    Feb 24, 2026
    3.0
    The best part is that it’s indoors, and very secure. However the price jumps that kept happening were not the best. $50 price increase each time is crazy. Also to be charging so much and not have a publicly available dumpster is ridiculous.
  • RK
    Ryan kelly
    Feb 18, 2026
    5.0
    Great service welcomed right away with a smile and signing up was a breeze 5 mins and I was on my way to my storage needs! Come see Lucero and Jack!
  • JJ
    Joel
    Feb 18, 2026
    5.0
    Amazing place with very good help. Had to add another unit and Jack and Lucero made it super simple. Very knowledgeable and professional
  • CO
    Caley O'Dwyer
    Feb 17, 2026
    5.0
    This place is EXCELLENT. Very safe, secure, clean, and it has great management. I wish I'd known about Extra Space Storage prior to renting storage elsewhere (not far down the road). I'm probably going to move my larger storage contents to this place as well because it's SO much better than nearby facilities.
  • KL
    Kevin Leinberger
    Jan 26, 2026
    1.0
    This place is a lawsuit waiting to happen. They use bait-and-switch tactics to raise prices on customers without warning. For me, they advertised a unit as $115, rented it out at $150, then 6 months later tried to raise the rates to $230 without warning. I know someone who's rate went from $253 to $335 to $417 to $489 over the span of one year. I know someone else who started at $125 and is now paying $375. Another person started at $49, experienced 3 increases over 9 months, and is now paying $164. These bait-and-switch tactics are ILLEGAL. Someone ought to file a Consumer Complaint through the Texas Office of the Attorney General, and file a report to the Better Business Bureau. Extra Space Storage is supposed to give customers 30-days notice of planned rate increases, but they consistently fail to, and since EVERYBODY I KNOW at Extra Space is seeing these massive rate increases, it tells me they are using these predatory business practices intentionally. Save yourself the headache and go somewhere else. If you go with a franchise, do your research to make sure they don't do what Extra Space Storage does, which is rip people off as standard practice.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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