Extra Space Storage

4.9
1825 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 9191 Dyer St in El Paso, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, military discount and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9191 Dyer St, El Paso, TX
79924, United States

Hours

Reviews

4.9
1,825 reviews
5 stars
1,695
4 stars
69
3 stars
16
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Eddie and Saul for their exceptional service.

Cleanliness

Several reviews noted that the storage units and facility were clean and well-maintained, contributing to a positive experience.

Pricing Issues

Multiple customers expressed dissatisfaction with unexpected price increases, feeling that the hikes were excessive and lacked proper notice.

Security Concerns

There were serious complaints regarding security, with reports of theft and inadequate surveillance, leading to a lack of trust in the facility's ability to protect stored items.

Ease of Process

Customers frequently mentioned the quick and easy setup process for renting storage units, appreciating the efficiency of the service.
  • DL
    Damisuno LLC
    4 days ago
    5.0
    Hi my name is Dave, I am a soldier and I just moved here to El Paso, TX. I googled the nearest storage to me and I found this one. I am glad I made the decision to come here, offers a lot. The leasing agent Herb was so hospitable and welcomed me like a true local. I appreciate him, I truly hope he’s appreciated as much. Thanks Herb!!
  • SN
    Samantha Nicole
    Jan 5, 2026
    5.0
    Great service! They were a big help when I had my stuff stolen and needed another lock. I definitely would recommend Extra Space Storage to everyone!
  • CK
    Carrol Kozerinsky
    Jan 2, 2026
    5.0
    We had a wonderful experience with salesman Bibi. Showed the rental space and explained the processes. Quick and easy set up Thank you.
  • AA
    Angelina Diaz (Angie)
    Dec 14, 2025
    1.0
    While renting for about a year and a half here the price was raised repeatedly. Not only that, but my stuff was full of dirt and mice droppings when I moved out. All my stuff was kept indoors in storage tubs prior to moving into this unit and it was clean. It’s has been a nightmare sorting through and having to wash, disinfect, and wipe everything down! I regret keeping my stuff there and not noticing there was a mice problem sooner. Now I understand why there were so many stray cats around when I’d go. I started paying below $100 when I signed on it, one of the most appealing prices when looking around, and ended up paying close to $200 at the end, for my ruined things. I’ve had to toss so much stuff out! This was an unfortunate experience.
  • JN
    James Navarrete
    Dec 8, 2025
    1.0
    I have an 18ft travel trailer and I booked an RV storage space here to store it for the winter. I arrived without my trailer to scope out the spot (10x25’) before bring it. Im glad i did because the space was essentially inaccessible with a trailer. The way the spaces are organized made it impossible to back my trailer in… the space is tight and there was physically no way to get the trailer into the spot. I spoke with their service team and ended up booking a covered spot for twice the monthly fee I intended to pay, hoping it would be easier to get in. It was not. The roads inside the storage area are far too narrow to comfortably maneuver … it took me nearly two hours to get my trailer in the spot because of how tight it is. And i have a very small trailer! This location is not suitable for RVs they really shouldn’t even have storage here because it is extremely hard to maneuver! On top of that I ended up having to pay twice the monthly price that I planned to spend and still had a massive inconvenience.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.