Extra Space Storage

4.9
1003 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5525 N Mesa St in El Paso, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5525 N Mesa St, El Paso, TX
79912, United States

Hours

Reviews

4.9
1,003 reviews
5 stars
956
4 stars
21
3 stars
5
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Michelle and Vincent.

Cleanliness

Some reviews noted issues with dust and dirt in storage units, indicating a need for better maintenance.

Pricing Transparency

Several customers expressed concerns about unexpected price increases after promotional periods, suggesting a lack of clarity in pricing policies.

Safety Concerns

A review highlighted security issues, mentioning homeless individuals in the facility, which raised concerns about safety.
  • LO
    Lilybet Orellana
    2 days ago
    5.0
    Vincent and Bibi were awesome! Great customer service
  • EH
    Ergueen Herrera
    2 days ago
    5.0
    Very helpful staff!
  • OR
    osvaldo rodriguez
    3 days ago
    5.0
    Very good service, units very cleaned
  • JE
    juan estrada
    4 days ago
    5.0
    Excelente servicio o
  • D2
    Drew 214
    Dec 24, 2025
    2.0
    After 2 years of storage, everything in the unit was caked in dirt and dust. It will take a significant amount of time to salvage my equipment, if I decide to not throw it away.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.