Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods Store
Discover At Home in El Paso, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,616 reviews
5 stars
1,007
4 stars
365
3 stars
131
2 stars
48
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted issues with rude or unhelpful staff, particularly mentioning a manager named Hilda and other employees who were dismissive or unprofessional.
Store Hours
Multiple customers expressed frustration over the store closing earlier than advertised, leading to wasted trips and dissatisfaction.
Product Selection
Customers appreciated the wide variety of home decor items available, especially for seasonal decorations, although some found the quality to be generic.
Pricing
Feedback indicated that while many found the prices reasonable, others considered them high for the quality offered.
Cleanliness and Organization
Many reviews praised the store for being clean and well-organized, contributing to a pleasant shopping experience.
- RTRandy T2 days ago4.0All around really cool store. Just pretty expensive
- JQJuan QuinonesNov 13, 20255.0Great seasonal items!!!
- AVAra VillegasOct 28, 20251.0Pésima experiencia. Llegamos a la tienda a las 9:30 p.m., cuando claramente en Google y en la puerta decía que cerraban a las 10 p.m. Una empleada estaba frente a la puerta, pero prefirió fingir que limpiaba para alejarse y no explicar por qué ya estaba cerrado antes de tiempo. Íbamos por artículos específicos que no nos habrían tomado más de 10 minutos en recoger y pagar. Si piensan cerrar antes del horario publicado, deberían actualizarlo en Google y en la entrada para no hacer perder el tiempo a los clientes.
- MUMario UrbinaOct 24, 20251.0I had gone to this store for some holiday decorations and while I was at the checkout counter, a guy by the name of Jose was being so rude to the girl on the register. She tried her best to keep attending me and yet was so sweet, but I felt so bad for her. The way employees seem to be treated here is not the best. I will NEVER go back here while this type of behavior is there. Be better…
- JJJxannaOct 23, 20255.0Prices are a little expensive but its a cute store with a lot to see if you just want to roam around and window shop.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in El Paso, TX?
At Home offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor for various styles including modern, farmhouse, classic, and coastal.
What are the regular store hours for At Home in El Paso?
The store is open every day from 9:00 AM to 10:00 PM, except holidays such as Thanksgiving, Christmas, and Easter when the store is closed.
Does At Home in El Paso offer delivery and pickup services?
Yes, At Home provides in-store pickup, delivery, and no-contact delivery services through independent third-party providers with options varying by store.
How does At Home handle returns if I don’t have a receipt?
At Home allows up to 3 returns without a receipt for unused items in original packaging, refunding via proof of purchase, store credit, or Insider Perks account. Some exclusions apply.
What payment methods are accepted at At Home stores and online?
In-store payments include Visa, MasterCard, Discover, American Express, cash, Apple Pay, gift cards, coupons, and Insider Perks certificates. Online, payments include credit cards, PayPal, gift cards, coupons, and Insider Perks certificates.
Does At Home in El Paso have a loyalty or rewards program?
Yes, the Insider Perks program is free to join and offers benefits such as a 10% welcome discount, birthday bonus gift, receiptless returns, early product notices, and decorating tips.
Can I shop online or via mobile apps with At Home?
You can shop online on their website, via the iOS app, or the Android app, or visit the physical store in El Paso.
What are some nearby places of interest when visiting At Home in El Paso?
Nearby places include Regency Beauty Institute for cosmetology, Kmart and Black Fridays for discount shopping, Dutch Bros Coffee and Lemon Beaters for food and drinks, and Walgreens pharmacy for health needs.
How can nearby places help me plan my visit to At Home in El Paso?
You can visit Regency Beauty Institute before shopping at At Home for beauty services, grab a coffee at Dutch Bros Coffee as a refreshment, then continue shopping at Kmart or Black Fridays for additional home goods, and finally stop by Walgreens pharmacy if needed.
Are there convenient ATM or money transfer services near At Home in El Paso?
Yes, LibertyX Bitcoin ATM, The Exchange Network, and Western Union money transfer services are located nearby, providing convenient financial services during your shopping trip.