Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods Store
Discover At Home in El Paso, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
475 reviews
5 stars
306
4 stars
109
3 stars
28
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of home decor and seasonal items available, including Halloween and Christmas merchandise.
Customer Service
Mixed feedback on customer service; while some employees are praised for being friendly and helpful, others have been reported as rude or unhelpful.
Pricing Concerns
Many customers find the prices to be high or confusing, with some expressing frustration over perceived price discrepancies and the value of products.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a lack of staff assistance during their visits.
Delivery Issues
Several customers experienced problems with online orders and delivery, leading to dissatisfaction with the service.
- HAHector AgueroNov 16, 20253.0Buen surtido, buen servicio de empleados.
- KJKaren JNov 4, 20255.0It is a HUGE store with a fairly overwhelming selection of home merchandise. Enter well rested and fed! 😉 You can find excellent quality items at amazingly low, or at least reasonable, prices. The staff is very helpful and friendly., another big plus
- ATAdrian TellerOct 29, 20255.0Good experience with staff they helped me find the nicest decor at a great price.
- EDEnrique DOct 28, 20255.0New to the area and needed a few things for the new place and found everything I needed and more. Great store, prices for every budget and helpful friendly staff.
- MCMónica CSep 30, 20251.0I really like this store and I have visited many times since it is close to my home. However, during my last visit, the employee Lisette was very rude and made my shopping experience uncomfortable. She responded in an unfriendly way, as if customers were supposed to already know the prices or details. In addition, she made hostile comments that I consider inappropriate for someone working in customer service. I believe it is important to address these situations, as they negatively affect the experience of those of us who enjoy coming to shop.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in El Paso, TX?
At Home in El Paso offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor with styles ranging from modern to farmhouse, classic, and coastal.
What are the store hours for At Home in El Paso, TX?
At Home is open daily from 9:00 AM to 10:00 PM, with holiday exceptions such as being closed on Thanksgiving, Christmas, and Easter and adjusted hours on select dates.
Does At Home offer delivery and in-store pickup services?
Yes, At Home offers delivery through a third-party service as well as in-store pickup options.
What payment methods are accepted at At Home stores?
At Home accepts credit and debit cards including Visa, MasterCard, Discover, American Express, Apple Pay, cash, gift cards, and PayPal online. Financing options are also available.
Does At Home have a loyalty or perks program?
Yes, the Insider Perks program is free to join and offers benefits like 10% off welcome offer, birthday bonus, receiptless returns, early access to products, and decorating tips.
Can I shop online or through an app for At Home products?
Yes, you can shop At Home’s selection on their website, mobile app for iOS and Android, or directly in the store.
Where is the At Home store located in El Paso?
The At Home store in El Paso is located at 655 Sunland Park Rd, El Paso, TX 79912.
What nearby stores can I visit along with At Home at Sunland Park Rd?
Nearby stores include Bath & Body Works for beauty supplies, Party City for party goods, and Overstock Furniture & Mattress for more furniture options.
Are there dining options near At Home in El Paso?
Yes, there are nearby restaurants such as Little Caesars Pizza for quick pizza, IHOP for breakfast and brunch, and Buffalo Wild Wings for casual dining and sports bar experience.
What amenities or services are available near the At Home store for convenience?
Nearby services include Eyemart Express and iSee Clarity for eye care, Banfield Pet Hospital and PetSmart for pet care, as well as financial services like Coin Cloud Bitcoin ATM.